Full Time Virtual Receptionist

POSH

Posted 3 months ago

Full Time

Virginia Beach, Virginia

In Person

Smart Summary

Responsibilities

Act as the first point of contact for diverse clients by providing world-class phone support and customer service. Responsibilities include directing calls, scheduling appointments, and representing client brands with professionalism.

Qualifications

You have strong written and verbal communication skills, exceptional organizational and time management abilities, and a friendly, outgoing personality. You are adept at multitasking and working under pressure, with a minimum typing speed of 40 WPM and the flexibility to work various shifts.

Must Have Skills for ATS

40 WPM typing speed

Job Description

Join Our Elite Team of Posh Virtual Receptionists

Are you a charismatic individual with a passion for creating exceptional first impressions? Do you thrive in a fast-paced environment where your friendly demeanor can make a lasting impact? If so, we're seeking talented professionals to join our growing team of Posh Virtual Receptionists.

Your Role:

As a Posh Virtual Receptionist, you'll be the first point of contact for our diverse clientele, representing their businesses with professionalism and enthusiasm. Your responsibilities will include:

  • Providing world-class phone support and customer service
  • Answering and directing calls in a timely and efficient manner
  • Scheduling appointments and making follow-up calls
  • Representing our clients' brands with a positive and engaging attitude

About Us:

Based in the stunning Town Center of Virginia Beach, our state-of-the-art office offers a vibrant and inspiring work environment. We're committed to providing exceptional service to our clients and fostering a supportive culture for our team.

Qualifications:

You'll need strong communication skills, both written and verbal, to effectively interact with clients and colleagues. A friendly and outgoing personality will help you create a positive first impression and build rapport. Your organizational and time management skills will be essential for managing your workload and prioritizing tasks. Additionally, you must be able to multitask and work under pressure to handle incoming calls and requests efficiently. A minimum typing speed of 40 WPM is required for accurate note-taking and data entry. Finally, a professional appearance and demeanor are essential for representing our clients and company in a positive light. You must also be flexible to work various shifts, including weekends and holidays, to meet the needs of our clients.

Benefits:

  • Competitive hourly rate of $21/hour with perfect attendance
    • Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $19 / Hour.
  • Employee Stock Ownership Plan (ESOP)
  • Comprehensive benefits package including medical, dental, and vision insurance
  • Paid time off (PTO)
  • 401k with matching contributions
  • Life insurance
  • Legal assistance

Shift:

  • Full Time - 40 hours

Join our team and experience the rewards of a fulfilling career in customer service!

POSH

You work hard to make your business a success. So do we. Our professional team of Live Virtual Receptionists are ready to answer your calls and schedule your appointments, so you can focus on other important aspects of your business. Have us step in as much or as little as you like — we’re always waiting on the sidelines, at the ready 24/7/365. With over 20 years of experience in the call answering industry, it’s safe to say that we’ve found our calling. And we’ve learned a thing or two (or a million) along the way. That’s why we created Posh — a modern solution for an age-old problem — to help companies across the country get away from the phones and back to business. To make it all possible, we developed our own proprietary software and app. This is the secret sauce that enables us to offer a high-end, budget-friendly live receptionist service. And we're 100% based right here in the United States.
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