Knight Insurance Group
Knight Insurance Group
Posted 3 months ago
Full Time
Los Angeles, California
In Person
Smart Summary
Responsibilities
Responsible for resolving problem deals by coordinating with dealers, customers, field representatives, and financial institutions. Tasks include reviewing funding alerts and managing aged deals to ensure timely resolution.
Qualifications
You have experience in resolving problem deals through contact with various external parties. You are responsible for reviewing and resolving alerts in the funding stage, working deals that are 4+ days old, and ensuring you stay logged in to the designated hunt group. The ability to follow instructions and manage your assigned tasks efficiently is crucial for success in this role.
Must Have Skills for ATS
Deal Resolution
Funding Alerts
Customer Contact
Sales Support
Job Description
Dealer Service Representative
Los Angeles, CA | On-site
POSITION SUMMARY:
Responsible for resolution of problem deals through contact with dealer’s, customers, field reps, insurance companies, mortgage companies, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Review and attempt to resolve all alerts in the Funding stage.
• Work deals that are 4+ days old in all stages. Start with the oldest deals first and alert the C.A. once deal hits 6 days old and no resolution has been found.
• Do not turn any deals down unless instructed to do so by the Dealer or Sales Rep. The C.A. assigned to the deal will be responsible for turning their own deals down.
• Please make sure you stay logged in to the Hunt Group as much as possible. This report will be monitored on a daily basis.
• Any verification requests given by the Regional Manager or Credit Analyst to fast track the deal into Funding.
Pay Rate:
What benefits do we offer?
Acknowledgment
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
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