ROI Medical Records Specialist

M

MRO Corporation

Posted 3 months ago

Full Time

Seneca, South Carolina

In Person

Smart Summary

Responsibilities

The ROI Specialist manages the release of patient medical records by reviewing requests according to HIPAA guidelines and retrieving data from various sources. They are also responsible for logging requests into the online database and handling customer inquiries via phone or in person.

Qualifications

You have at least one year of experience with data entry into computer systems and internet usage. You should possess strong verbal communication skills, attention to detail, and a proven record of dependability. A High School Diploma or GED is required for this role.

Must Have Skills for ATS

HIPAA

medical terminology

data entry

Job Description

Overview

The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*

  • On Site position in Seneca, SC

Responsibilities

  • Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
  • Answer phone calls concerning various ROI issues.
  • If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
  • If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
  • Logs medical record requests into ROI On-Line database.
  • Scans medical records into ROI On-Line database.
  • Complies with site facility policies and regulations.
  • At specified sites, responsible for handling and recording cash payments for requests.
  • Other duties as assigned. 
  • Qualifications

    • Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
    • Demonstrates the ability to work independently and meet production goals established by MRO.
    • Strong verbal communication skills; demonstrated success responding to customer inquiries.
    • Demonstrates success working in an environment that requires attention to detail.
    • Proven track record of dependability.
    • High School Diploma/GED required.
    • Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.Knowledge of medical terminology is a plus.
    • Knowledge of HIPAA regulations is preferred.

    *This job description reflects management’s assignment of essential functions.  It does not prescribe or reflect the tasks that may be assigned.

    MRO’s employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.

    M

    MRO Corporation

    MRO is The Single Source for Smarter Data™—driving a new era of clinical data intelligence where data is connected, structured, and transformed into actionable insights. The result: confident decisions, operational precision, accelerated research, and most importantly, better patient care.
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