Loss Mitigation Administrative Assistant

Loss Mitigation Administrative Assistant

Location: Terre Haute, IN (On-Site)

Status: Full-Time, Hourly Non-Exempt

Why Join First Financial Bank?

At First Financial Bank, we understand that strong support behind the scenes is essential—especially when helping customers navigate challenging financial situations. As a Loss Mitigation Administrative Assistant, you’ll play a key role in supporting loan servicing operations related to bankruptcy, foreclosure, and claims processing.

This role is ideal for someone who is highly organized, detail-oriented, and thrives in a structured, process-driven environment. Your work will directly support internal teams and help ensure accurate, compliant handling of high-risk loan accounts.

What You’ll Do

• Support loss mitigation processing:Assist with administrative activities related to bankruptcy, foreclosure, and delinquent loan accounts.
• Maintain documentation and records:Track, update, and organize files and reports to ensure accuracy and compliance.
• Assistwith claims and valuations:Order appraisals and track property valuationsin accordance withtimelines.
• Ensure compliance:Maintaindocumentation and processes aligned with regulatory requirements and internal policies.
• Support disputes and servicing activity:Assist with loan-related disputes, insurance tracking, and account updates.
• Provide administrative support:Assist with reporting, data tracking, andgeneral supportfor Loss Mitigation, Collections, and Servicing teams.
• Coordinate across teams:Work with internal departments to supporttimelyprocessing and resolution of loan activities.
• Support special processes:Assist with other servicing-related administrative functions.

What We’re Looking For

• High school diploma or equivalent required 
• Experience in mortgage servicing, collections, real estate, or loan operations preferred 
• Basic understanding of bankruptcy, foreclosure, or loss mitigation processes preferred 
• Strong organizational and recordkeeping skills 
• Strong attention to detail and accuracy 
• Effective written and verbal communication skills 
• Ability to manage multiple priorities and meet deadlines 
• Proficiencyin Microsoft Office (Word, Excel) 
• Ability to work independently and as part of a team
• Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).

What We Offer

• Competitive Pay & Benefits:Medical, dental, vision, and employer-paid life and disability insurance.
• Financial Perks:401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
• Work-Life Balance:Paid time off, including 11 Federal Reserve bank holidays.
• Growth Opportunities:Tuitionassistanceand professional development programs.
• A Supportive Culture:Integrity, collaboration, innovation, and respect are at the heart of what we do.

Who We Are

First Financial Bank is a dynamic financial institution with over $6+ billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community.

Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future!

Ready to Join Us?

Apply now and take the next step in your banking career! We review all applications and will respond promptly.

First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes.