Operations Analyst, People & Performance

Crimson Education

Posted 3 months ago

Full Time

Dongcheng District, Beijing

Hybrid

Smart Summary

Responsibilities

The role involves analyzing workforce data to drive strategy and building dashboards for people-related decision making. It also focuses on streamlining P&P processes and supporting global headcount planning and organizational design.

Qualifications

You have strong analytical skills with expertise in Excel, SQL, and Google Sheets, and are comfortable working with ambiguous data. You can move from raw data to actionable recommendations and possess excellent written communication skills to influence stakeholders effectively.

Must Have Skills for ATS

Excel

SQL

Google Sheets

Job Description

Crimson Global Academy (CGA) is a world-leading online high school, delivering live, interactive education to ambitious students across more than 30 countries. We're reimagining what school can be: rigorous, flexible, and built around each student's potential.

Behind every great student experience is a great team, and behind every great team is sharp operational thinking. That's where you come in.

We're looking for an Operations Analyst to join our People and Performance function. You'll be the engine room behind how we hire, onboard, develop, and retain our global teaching and support staff. If you love turning messy data into clear decisions, building systems that scale, and partnering with people leaders to drive performance, this is for you.

The Role

  • Analyse workforce data across hiring, retention, performance, and capacity to surface insights that shape strategy

  • Build and maintain dashboards and reporting that help leaders make faster, better people decisions

  • Streamline and document core P&P processes (onboarding, performance cycles, compensation reviews)

  • Support headcount planning, role mapping, and organisational design across CGA's global footprint

  • Partner with the People team on systems, tooling, and automation to reduce manual work

  • Run ad hoc analysis on anything from teacher utilisation to engagement survey results

About you

  • You could be a new grad or have 1-2 years of experience in operations, analytics, or people analytics role (HR, consulting, or fast-growth tech a plus)

  • Strong Excel, SQL and Google Sheets skills, comfort with working in ambiguity

  • A structured thinker who can move from raw data to recommendation

  • Excellent written communication and the ability to influence without authority

  • High ownership, low ego, and a bias toward action

Why us

  • Mission-driven work with global impact

  • Smart, ambitious colleagues who care about getting it right

  • Real autonomy and the chance to shape how a fast-growing org operates

Crimson Education

Crimson supports students from around the world to become world-class leaders. What started 10 years ago as an admissions consultancy helping Kiwi students get into the world’s top colleges has turned into an ecosystem of online education products that allow students around the world to accelerate their studies from pre-primary to postgraduate. Through rapid innovations in product and tech, we have scaled our impact and supercharged the education careers of over 100,000 students from more than 60 countries. Services include in-depth US, UK, EU and Australian university admissions support, Australia and New Zealand medical school admissions support, local curriculum tutoring, and extracurricular mentoring. Visit the Crimson Education website to learn more about our network, our edtech platforms and free resources for families.
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