Customer Service Representative

Regal Plastic

Posted 3 months ago

Full Time

Oklahoma City, Oklahoma

In Person

Smart Summary

Responsibilities

Provide high-quality customer service and sales support to existing accounts while obtaining new orders. Responsibilities include crafting bids and quotes and acting as a customer advocate within the company.

Qualifications

You have excellent communication and presentation skills, with the ability to multitask, prioritize, and manage time effectively. You are a self-starter with a solid work ethic and a positive attitude, capable of being an excellent teammate. A high school degree is required for this role.

Must Have Skills for ATS

Sales Support

Bids & Quotes

Customer Service

Product Knowledge

Job Description

For more than 70 years, Regal Plastic has been a pioneer in the distribution and fabrication of plastic sheet, rod, tube and film products in the U.S.

Our customer service representatives are the foundation of our success. They serve as our voice and ensure our customers get what they need when they need it.

We are looking for an excellent Customer Service Representative to add to our Oklahoma City location. Are you a highly motivated, self-starter with a solid work ethic? Are you looking for a company where you can make a difference? If this describes you, we just might have the job you desire.

What the job entails

For this job you’ll be working in our Oklahoma City distribution center helping customers each day over the phone. Fundamentally, your job is to provide each customer an incredible customer experience, and ensure each one gets the level of service they deserve.

Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday.

We pride ourselves on being flexible, but there are some things we feel very strongly about:

  • Being an excellent communicator, because you not only have to articulate your own thought process but that of your customer as well.
  • Understanding the whole business. Extraordinary systems aren't built in a vacuum - they require hard work from dedicated people across many disciplines and an understanding of how it all fits together.
  • Great teams are more than just the sum of their parts. No matter how excellent the individual players, teams only succeed when they work together.

Job Responsibilities:

  • You will provide sales support to existing accounts and obtain new orders
  • You will craft Bids & Quotes, and subsequent follow-ups
  • You will have the opportunity to communicate the status of orders and customer concerns to senior management
  • We will provide the means to improve your product and technical knowledge in the plastics industry
  • Be an advocate for your customers. You are their voice within our company

We Offer:

  • Competitive salary
  • A generous benefits package including:
  • Medical, Dental, Vision
  • Life Insurance, Long Term Disability
  • 401K matching savings plan
  • Paid time off

Job Requirements:

  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • A positive attitude and be an excellent teammate
  • High school degree

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Regal Plastic

Regal Plastic Supply Company, a family owned business since 1954, is the Midwest’s leading supplier of see-through and industrial plastics. Our highly experienced leadership team, high-quality products, commitment to research and innovation, quick delivery and value-added services have made Regal Plastic the unique and successful company we are today. With 15 locations and on-site custom design, cutting, drilling and fabrication services, we are your one-stop shop and source for everything plastic.
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