Senior Health Solutions is a state-licensed agency that specializes in Medicare Life and Health Insurance. We take pride in outstanding customer service and deliver quality service to all.
This is not a remote position.

Job Summary

As a Call Center Agent, you will be trained to help customers with their Medicare questions or needs by providing them with the information they need to make informed decisions. We offer an extensive paid training program, good benefits, and the opportunity to set your own financial goals.

Job Requirements

Must be fluent in speaking, reading, and writing both English and Spanish
Active Listening Skills, able to give full attention to what clients are saying
Ability to multitask
Good computer and keyboarding skills
Ability to learn new software quickly
Outgoing and energetic attitude
Previous Call Center experience a plus (not required)
Previous translating experience, in work position a plus (not required)

Benefits

1st Year Income $75,000-$100,000
Bonus and Commission
Health Insurance
401k (with a partial match)
Paid Vacation
Paid Training

Welcome to Senior Health Solutions of St. Charles, Missouri. We are focused exclusively on providing high quality service and meeting the Long Term Care of our Seniors. We provide financial planning strategies and insurance solutions to seniors throughout Missouri, Arkansas and Illinois. When you turn 65, your insurance status changes. Information about Medicare and what it covers becomes very important. At Senior Health Solutions, we provide options for Medicare Part D coverage and other Medicare supplements. We educate clients on supplemental health insurance, long term care insurance and final expense life insurance plans. We work with each client to decipher which plan works best for their unique situation. MISSION STATEMENT: "To improve the standard of living for our loved ones that have reached their age of retirement" At Senior Health Solutions we recognize that not all seniors are the same. All our customers have individual needs and concerns. What's right for your neighbor may not be right for you. Our specialty is filling your specific needs, while understanding your concerns, and we have the products to do just that. So whether it is a plan designed to eliminate the financial burden placed on your loved ones, getting a Part D drug plan, pricing Medicare Supplements, exploring the benefits of a Medicare Advantage Plan, or understanding Medicare in general, we are here for you. Health has the Solution!! Being a client of Senior Health Solutions has additional benefits. Not only do you get top notch customer service, all of our clients are eligible for a no cost income protection counseling visit each year. The agents of Senior Health Solutions we will come to your home for a scheduled appointment or we can enroll seniors over the phone with immediate coverage in many cases. No matter the senior's healthcare related need Senior Health has the Solution!!

Bilingual English/Spanish Call Center Representative

Bilingual English/Spanish Call Center Representative

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