Patient Access Representative I

Medical University of South Carolina

Posted 3 months ago

Full Time

, South Carolina

Remote OK

Smart Summary

Responsibilities

The role involves resolving unpaid Medicare accounts, submitting adjusted claims, and processing vendor invoice payments. It also requires maintaining the accounts payable ledger and resolving billing discrepancies.

Qualifications

You have a high school diploma or equivalent and at least one year of customer service experience. Ability to interpret and apply financial procedures and regulations is preferred, as is previous experience with hospital information systems or word processing.

Must Have Skills for ATS

Medicare

accounts payable ledger

hospital information systems

Job Description

Job Description Summary

The Collector/Customer Service Rep - Government reports to the HPA Collection Supervisor. Under general supervision, the Government Collector resolves unpaid Medicare accounts, submits adjusted claims as needed for overpayments and completes compliance projects within the specified time frame.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002309 SYS - Hospital Patient Accounting

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

40

Work Shift

Job Description

Prepares and processes payments for vendor invoices and other financial obligations in accordance with internal accounting policies. Reviews purchase orders, statements, and invoices to verify amounts owed. Maintains and reconciles accounts payable ledger. Responds to vendor inquiries and resolves any discrepancies in billings and payments. May process requests for employee expense reimbursements.

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Medical University of South Carolina

As the health care system of the Medical University of South Carolina, MUSC Health is dedicated to delivering the highest quality and safest patient care while educating and training generations of outstanding health care providers and leaders to serve the people of South Carolina and beyond. In 2025, for the 11th consecutive year, U.S. News & World Report named MUSC Health the No. 1 hospital in South Carolina. To learn more about clinical patient services, visit muschealth.org.
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