How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Job Summary:

The Gift Shop Clerk Position reports directly to the Gift Shop Manager. Key responsibilities of the role include:

• Retail duties in the Hospital Gift Shop operating the cash register with proven efficiency.
• Provides excellent customer service to all customers of the Hospital Gift Shop.
• Works with the Gift Shop Coordinator to keep a clean and orderly environment.

Core Responsibilities and Essential Functions:

Key Role/Responsibility

• Operates the cash register with proven efficiency.
• Greets and presents a positive attitude to all customers with compassion.
• Handles refunds and exchanges with courtesy and tact.
• Maintains a positive and respectful relationship with the Volunteers.
• Has knowledge of all merchandise for sale in the Shop.
• Restocks items daily, including drinks, candy, and snacks.
• Keeps Gift Shop orderly and clean. Maintain appealing visual store by cleaning and proper product placement.
• Checks deliveries off with outside delivery personnel.
• Informs the Gift Shop Coordinator of any special requests by customers.
• Reports any accidents or incidents immediately to Gift Shop Coordinator.
• Assists volunteers in daily operation of the cash register.
• Reports any suspected shoplifting to the Security Department by pressing panic button.
• Informs Gift Shop Coordinator of any low stock levels of basic stock merchandise.
• Handles telephone inquiries and phone orders courteously utilizing proper telephone etiquette.
• Demonstrates knowledge in age-appropriate service to customers.
• Attends all required meetings and completes all mandatory education requirements.
• Works with all department team members to accomplish department goals.

Performs other duties as assigned

• Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

High school diploma or equivalent.Required

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

Required Minimum Experience:

One-year retail experience. Specialty shop experience a plus. Required and
Computer/data entry experience. Required

Required Minimum Skills:

Ability to operate cash register. High
Ability to communicate with visiting customers and various members of the healthcare team. High
Has basic computer operational knowledge. High

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.