Housekeeping Houseperson (PM/Overnight)

AccorHotel

Posted 3 months ago

Full Time

Los Angeles, California

In Person

Smart Summary

Responsibilities

Responsible for maintaining cleanliness of guest floors, hallways, and elevators while managing linen and trash collection. The role involves responding to guest requests via the HotSos system and ensuring supply closets are properly stocked.

Qualifications

You have previous housekeeping experience and excellent organizational and time management skills. You are able to stand and walk for long periods, pay close attention to detail, and can communicate in basic English. You should also be comfortable using Apple/Android devices and have knowledge of cleaning chemicals.

Must Have Skills for ATS

HotSos

Apple/Android device

cleaning chemicals

Job Description

Company Description

Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full. 

Job Description

Housekeeping Houseperson:

  • Answer all guest and room attendant requests from HotSos system.  
  • Collect dirty linen from assigned floors and take to designated area for linen company to collect from cleaning.  
  • Collect trash from assigned floors and dispose of in compactor 
  • Close pool if assigned to top floors 
  • Ensure closets are clean, neat, organized and properly stocked with necessary supplies for room attendants
  • Make sure that all guest elevator landings are clean and free of debris
  • Make sure all linen closet doors are closed and advise attendants if doors are left open 
  • Use HotSos to put in any deficiencies 
  • Practice safe and secure methods of working
  • Ensure all guest elevator landing and service landings are clean and well maintained. Ensure assigned guest floor hallways are clean, vacuumed and free of any debris.  
  • Bring down dirty glasses from assigned floors, wash them, dry them and bring back up to assigned floors 
  • Shampoo guest rooms and clean shower heads as needed 
  • Clean P2 storage area; inside and outside 

Qualifications

  • Warm and caring personality; previous housekeeping experience is an asset
  • Excellent organizational skills and time management                                    
  • Standing and walking for long periods                                                  
  • Attention to detail a must
  • Organized
  • Able to speak and understand basic English
  • Be a team player
  • Able to use an Apple/Android device
  • Knowledge of chemicals and their use
  • Knowing that grooming standards are a must and need to be followed 
  • Able to work under pressure when challenged by both guest and ambassador requests

Additional Information

When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that it brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest with memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).

Discover more, at careers.accor.com

Confidentiality: All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Pay Range: 

  • $26.06 - $27.66 per hour (first 9 months)
  • $31.11 - $32.01 per hour (next 9 months)
  • $35.57 per hour (month 19+)

Schedule: Variable (PM/Overnight)

Hiring Process & Timeline: To help candidates plan accordingly, we anticipate the following timeline for the recruitment process:

  • First-Round Interviews - Candidates selected to move forward will be invited to interview on Monday, 5/11 through Saturday, 5/16, between 11:00AM and 4:00PM.
  • Final Interviews - Candidates advancing to the final stage should plan to be available between Monday, 5/18 and Saturday, 5/23, 11:00AM and 4:00PM.
  • Hiring Decision - A final hiring decision is expected shortly after the final interview stage.

Interview timing may be adjusted based on scheduling availability.

  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time
  • Compensation: from USD 26.06 - hourly
  • AccorHotel

    We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
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