Remote Inbound/Outbound Sales Representative

SingleComm

Posted 3 months ago

Full Time

Richmond, Virginia

Fully Remote

Smart Summary

Responsibilities

Handle inbound and outbound calls to connect with potential customers and donors using a consultative sales approach. Meet daily, weekly, and monthly sales targets and quality assurance scores while providing post-sale support.

Qualifications

You have 1-2 years of sales experience, preferably in inbound/outbound or telemarketing roles. You possess excellent verbal and written communication skills, proficiency in multitasking, and strong negotiation and closing abilities. You are self-motivated, comfortable working independently in a remote environment, and proficient with basic computer applications.

Must Have Skills for ATS

inbound calls

outbound calls

Google Workspace

Slack

Microsoft Office

Microsoft Teams

Job Description

Job Title:
Remote Inbound/Outbound Sales Representative
Location:
Remote (Work from Home – U.S. Based Applicants Only)
Job Type:
Full-Time Only
Commission + Base Pay (Uncapped Commissions)
JOB DESCRIPTION
The Inbound/Outbound Sales Representative-Remote works from home and interfaces with customers via inbound/outbound calls. This position provides sales, customer service support and resolution of routine problems and questions regarding clients’ products and/or services.
About the Role:
Do you love talking to people, closing deals, and making money from the comfort of your own home? We’re looking for friendly, motivated, and goal-oriented Sales Agents to join our remote team. You’ll be working with inbound and outbound calls to connect with new potential customers and donors who have already inquired and shown interest in our products or services.
If you're confident on the phone, highly motivated, love building relationships, and aren’t afraid to go after your goals — this gig’s for you.

Key Responsibilities:
  • Handle inbound and outbound calls from potential customers/donors with professionalism and a consultative sales approach.
  • Identify customer needs and recommend appropriate products or services.
  • Meet or exceed daily/weekly/monthly sales/donation targets and KPIs.
  • Meet or exceed daily/weekly/monthly QA target scores
  • Provide exceptional post-sale customer service as needed.
Qualifications:
  • 1–2 years of sales experience (inbound/outbound, telemarketing, or similar roles preferred).
  • Excellent verbal and written communication skills.
  • Proficiency in fast-paced multi-tasking
  • Strong negotiation and closing skills.
  • Self-motivated with a positive attitude and strong work ethic.
  • A basic understanding of upselling, persuasion, building relationships, and communication skills
  • Comfortable working independently in a remote environment.
  • Proficient with technology and basic computer applications (Google Workspace, Slack, Microsoft Office/teams, etc.).
  • Experience working in a remote sales environment.
  • Quiet home office setup is required. No background noise.
  • A reliable wired internet connection is requiredWi-Fi is not acceptable. The system must be connected via Ethernet directly to the ISP’s router and to the workstation. Minimum bandwidth of 50 Mbps for both upload and download are mandatory

What We Offer:
  • Competitive base salary + uncapped commission.
  • Flexible working hours are preferred, day and evenings. (Weekends are mandatory- No exceptions).
  • Comprehensive onboarding and ongoing training and coaching.
  • Supportive and collaborative tight knit remote team culture.
  • All computer equipment and software will be supplied by Cuore

Eligibility to Work:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
How to Apply:
If this sounds like a fit, send us your resume and a quick note about why you’d crush it in this role. We can’t wait to meet you!


 

SingleComm

Imagine a future where your customer communication flows smoothly, without a hitch, across all channels – that's SingleComm. We're not just another CCaaS provider; we're the game-changer. With us, you're getting the only complete, cloud-native, OmniChannel experience that's designed to be as dynamic and forward-thinking as your business needs. Our platform doesn’t just adapt; it's built from the ground up to be the most customizable and agile system in the industry. And we know that support matters – that's why our best-in-class support team is on standby, guaranteeing a human response within 5 minutes. Don't just take our word for it – experience the difference with SingleComm, where innovation meets unrivaled efficiency. Discover the power of one: the single solution with omnichannel ACD, workforce management tools, customized agent workflows, enriched analytics, and more, created and run by call center professionals. Discover the cloud-native, modular, powerful WebRTC platform that cuts agent training time in half while delivering more one-call resolutions. Make the call to choose SingleComm.
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