Description

This role is responsible for supporting the day-to-day operations of the Concert & Artist and Concert Operations teams. This role reports to the Director of Cultural Partnerships and Artist Services and assists both the Director and Operations Manager in various tasks and responsibilities related to C&A activity.

Main Responsibilities:

Artist Relations & Program Management
• Assist Director with research and recruitment for new artists
• Actively monitor industry news and trends and identify opportunities
• Process applications for Steinway Artist program, maintain tracking report, and draft committee presentations
• Facilitate the reservation of rehearsal spaces and performance instruments for Steinway Artists
• Coordinate piano selections, media events, internal recording sessions, and related hospitality
• Cover internal and external events, representing company in official capacity, planned with Director

Finance & Legal
• Draft invoices, maintain payment schedule, and process credit card payments
• Conduct month-end close processes across all accounts
• Maintain minimal accounts receivable balance and contact clientele for collections
• Process and code invoices; reconcile accounts
• Compile and submit quarterly technician overtime reports
• Draft agreements (piano placement, Steinway Hall usage, and Steinway Label) and liaise with Legal

Operations & Logistics
• Handle logistics for concert placements and service related to competitions, festivals, and media placements
• Process all monthly tuning requests for house accounts and rental clients

Social Media & Digital Content
• Create and submit video content featuring Steinway Artists to the internal social media team
• Coordinate and arrange collaborative social media posts

Requirements

· Bachelor’s degree in Piano, Arts Administration or similar program

· Master’s degree in Piano is a plus

· 1-2 years of work experience in the music related field; experience at a major presenting organization or artist management agency is a plus

· Excellent command of business English, verbally and in writing; fluency in additional languages preferred

· Positive attitude and collaborative, always seeking solutions

· Ability to handle situations with maturity, diplomacy and respect for others

· Trustworthy with confidential and/or sensitive information 

· Impeccable organizational skills and attention to detail

· Knowledge of piano repertoire required and comfort with all music genres

· Takes ownership of responsibilities and opportunities to learn

· Computer skills required including proficiency in Microsoft Office

· Flexibility regarding hours and travel

· Capable of multitasking and producing high-quality work in a fast-paced environment