Patient Services Representative (40145)

COMMUNITY HEALTH CARE

Posted 3 months ago

Full Time

Puyallup, Washington

In Person

Smart Summary

Responsibilities

Provide customer service to patients regarding billing, accounts, and payment plans. Process referrals to specialty care and manage patient appointments and documentation within EHR and EPM systems.

Qualifications

You have a High School Diploma and at least one year of experience in a medical front office setting. You are responsible for providing excellent customer service to patients, managing their accounts, processing referrals, and ensuring accurate billing information within E.H.R and E.P.M systems.

Must Have Skills for ATS

E.H.R

E.P.M

Job Description

Job DetailsJob Location: Puyallup Medical Center - Puyallup, WA 98371Position Type: Full TimeEducation Level: High SchoolSalary Range: $20.88 - $29.82 HourlyJob Shift: Monday - Friday - 8:00am to 5:00pmCommunity Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community.   We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service for all.   We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more!   We are looking for Patient Services Representative’s to join our clinics! Our Patient Services Representatives provide customer service to patients regarding their accounts including setting up payment plans, answering questions concerning bills, and ensure billing information is accurate in system. They also process referrals to specialty care, dieticians, radiology exams, community resources and contact patients to make appointments. They will ensure copays and deductibles are adjusted based on patient’s sliding fee level (as appropriate) plus they review sliding fee paperwork for completeness and ensure documented correctly in electronic health record (E.H.R) and practice management (E.P.M) systems. They also answer billing questions from staff, vendors, and patients. Plus, other duties as assigned. QualificationsHigh School Diploma plus 1 year experience in medical front office or combination of relevant experience and education.   We encourage anyone with a relevant combination of education and experience to apply.

COMMUNITY HEALTH CARE

Community Health Care provides care to those with or without insurance in the greater Tacoma and Pierce County area. We provide family practice care for your entire family. Our mission is "to provide the highest quality health care with compassionate service for all."​
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria