Floating Customer Service Representative- Rutland, VT

B

Bar Harbor Bankshares

Posted 3 months ago

Full Time

Rutland Town, Vermont

In Person

Smart Summary

Responsibilities

Provide professional customer service by processing a variety of banking transactions and opening new accounts. Travel between multiple branch locations to provide operational support and execute opening and closing procedures.

Qualifications

You have experience with cash and a working knowledge of Windows, along with strong customer service skills. You are able to navigate frontline software applications and basic banking products to process a variety of transactions, including opening new accounts.

Must Have Skills for ATS

Windows

customer service

cash handling

account opening

Job Description

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

Bar Harbor Bank & Trust is seeking to fill a full-time, Floating Customer Service Representative role for our Rutland, Brandon, and Pittsford branches,  40 hours per week. Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career.  Experience with cash is helpful and on the job training is provided.  As a Floating Customer Service Representative, you will travel between assigned branch locations as needed, providing support where it’s most needed

In a Float Customer Service Representative role, you can expect to:

  • Process a variety of basic transactions for customers, with limited differences or errors.
  • Responsible for efficiently carrying out opening and closing procedures.
  • Navigate effectively through frontline software applications.
  • Basic understanding of bank products.
  • Learning to recognize the opportunity to cross-sell and make partner referrals
  • Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide. 

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening.  An interest and experience in customer service and a working knowledge of Windows are essential for this position.

The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization.  Pay Range: $15.00-$20.00

Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. 

EEO is the law English - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
EEO is the law Spanish - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf

EEO is the Law Poster Supplement - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Pay Transparency - https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pd

B

Bar Harbor Bankshares

Founded in 1887, Bar Harbor Bank & Trust is a true community bank offering a full-range of financial services for individuals, families, businesses, and non-profit organizations. We operate more than 60 locations across Maine, New Hampshire, and Vermont. We pride ourselves in recognizing, appreciating, and supporting unique people and culture in the places we call home. As a company, we value community service, both to raise funds for worthy causes and to foster a spirit of teamwork and a special sense of place in our communities. Our employees volunteer hundreds of hours as members of local non-profit boards, as coaches of youth teams, and as participants in community events. We are immensely proud of their accomplishments and salute them for all they do. Bar Harbor Bankshares (NYSE American: BHB) is the parent company of Bar Harbor Bank & Trust. Bar Harbor Bank & Trust also operates the wholly owned subsidiary of Bar Harbor Wealth Management, offering clients trust and wealth management services. Bar Harbor Financial Services (a branch of Osaic Institutions, Inc.) provides services as an independent third party broker. Our career opportunities can be found at www.barharbor.bank/careers. Our Mission Statement Bar Harbor Bankshares, an independent community banking organization, encourages and supports the personal and professional development of its employees, dedicates itself to consistent service of the highest level for all customers, and recognizes its responsibility to be an active participant in, and advocate for, community growth and prosperity. Member FDIC
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