Benefits:

401(k)
401(k) matching
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Vision insurance

SERVPRO of Southaven & Horn Lake - 11851 is hiring a Restoration Supervisor! As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. Key Responsibilities

Coordinate and perform production processes as scheduled and ensure quality control
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Communicate clear expectations to restoration technicians and supervise their activities
Document a detailed and accurate job file to support the services provided
Manage labor and consumable item usage on assigned projects
Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

Communicate and follow all OSHA guidelines for job safety
Manage assets by protecting and using equipment and materials properly
Coach and train restoration technicians

Position Requirements

Valid driver’s license
High school diploma/GED (preferred)
At least 1 year of experience in cleaning, restoration, or construction
IICRC certification a plus, not required

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Our vision at Servpro Industries, LLC is to be the premier cleaning and restoration company in the world. So when disaster strikes, homeowners, businesses and insurance providers will rely on us to respond with unparalleled service excellence. As a nation's leading fire and water cleanup and restoration company with more than 2,000 franchises nationwide, we are growing rapidly creating exciting opportunities for "A Level" talent at our Corporate headquarters in Gallatin, TN. As a valued Servpro Industries, LLC employee, you'll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and an excellent working environment for its employees. The top qualified candidate will receive an attractive salary and competitive benefits. Do you love a challenge? Are you motivated to help people succeed? Do you have a dream? Do you want to form relationships with quality people? Do you just love the color green? Servpro Industries, LLC may just be for you. Servpro Industries, LLC is an Equal Opportunity Employer M/F/D/V.

Restoration Supervisor

Restoration Supervisor

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