BDC Service Administrator

Lithia & Driveway

Posted 3 months ago

Full Time

San Diego, California

In Person

Smart Summary

Responsibilities

Act as the communication hub for the service department by scheduling appointments and answering incoming calls. Responsible for following up with customers and assisting with service department marketing and due bills.

Qualifications

You are highly organized and possess excellent communication and phone etiquette skills. You have the ability to manage your time effectively and strong computer skills, which are essential for scheduling appointments and assisting with service department marketing.

Must Have Skills for ATS

Phone Etiquette

Customer Service

Organization Skills

Computer Skills

Job Description

Dealership:

L0727 DCH Honda of Mission Valley

DCH Mission Valley Honda

BDC Service Administrator

DCH Mission Valley Honda is seeking a BDC Administrator to join their service team. You will be apart of the communication hub for the dealerships service department. If you're highly organized, work well on a team and have great communication we encourage you to apply.

Pay: $20-$24/hr + Bonuses (Hourly Rate DOE)

Schedule: Full Time (Must be willing to work Saturdays)

Responsibilities:

  • Schedule Service Appointments

  • Follow up with customers in a timely manner

  • Assist with service department marketing

  • Schedule Due Bills

  • Answer incoming service calls

  • Perform other duties as assigned by management

Qualifications:

  • Phone Etiquette Required

  • Ability to manage one’s own time effectively.

  • Customer Service

  • Organization Skills

  • Computer Skills

  • Strong Work Ethic

We offer the best-in-class industry benefits:

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Lithia & Driveway

Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off. Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people. As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process. Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire. We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations. Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.
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