IMI plc

We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.

We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport.

Our partnership approach breaks through problems and reduces complexity. We don’t invent in isolation – we collaborate with our customers. We listen closely and we think differently, creating space for diverse minds to innovate. We are working together to make businesses safer, more sustainable and more productive.

Role Overview

This is a development focused role designed for high potential individuals who are eager to grow into a full Key Account Manager position.

This role provides hands-on exposure to customer management, commercial strategy, and cross functional operations within the Commercial Vehicle segment.

You will start by supporting and managing smaller programs, with a path to owning customer accounts, defining account strategies, and taking on full business and P&L responsibility over time.

This is an opportunity to build a strong foundation in account management and grow into a role with full ownership and commercial responsibility.

Key Responsibilities

1.      Supporting end users by diagnosing and resolving system problems and errors. This may involve Support Key Account Managers  and take ownership of smaller customer programs, including coordination across sales, engineering and operations

2.     Learn and participate in commercial activities such as quoting, pricing, forecasting and pipeline tracking

3.     Coordinate cross functionally to support order execution and issue resolution

4.     Maintain accurate CRM data

5.     Develop capability to manage customer interactions independently

Critical Competencies for Success

·                High level of ownership and sense of urgency

·                Eagerness to learn and grow

·                Self-driven and proactive mindset

·                Comfortable working in a cross functional, dynamic environment

·                Strong curiosity and willingness to take on new challenges

·                Strong motivation

·                Ownership

Education and Experience:

·       Bachelor’s degree in Engineering, Business, or related field

·       0-3 years of experience ( Internship acceptable)

·       Strong communication skills and willingness to interact with customers

·       Basic proficiency in Excel and MS Office

·       Ability to learn quickly in a fast-paced environment

Health & Safety

The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position.  Reasonable accommodations may be made for individuals with disabilities.  Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role.  

Health, Safety, and Environmental Duties – At IMI we are all personally committed to protecting our people, minimizing our impact to the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures, also to challenge any observed behaviors or unsafe acts.

Code of Ethics

IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business.

Changes to This Job Description

IMI may amend this job description in whole or part at any time.

IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.