Parts Counter Salesperson

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Wilson's NAPA Auto Parts

Posted 3 months ago

Full Time

, Washington

In Person

Smart Summary

Responsibilities

Implement sales practices by providing technical advice and troubleshooting to solve customer vehicle problems. Maintain high customer satisfaction while processing stock orders and managing store inventory.

Qualifications

You have previous customer service, sales, or excellent people skills to build customer rapport. You also possess automotive parts experience or mechanical skills to accurately identify and locate parts for customers. The ability to stand for extended periods, lift heavy objects, and maintain a professional demeanor are essential.

Must Have Skills for ATS

automotive parts experience

automotive mechanical skills

Job Description

Description

PRIMARY JOB FUNCTIONS:

1. Implement appropriate sales practices.

  • Demonstrate knowledge of products and their applications (give technical advice, troubleshoot, and help solve customers’ problems with their vehicles).
  • Demonstrate ability to sell product features and benefits and ability to understand customers’ needs

2. Maintain customer satisfaction.

3. Demonstrate professional attitude, conduct, and appearance. Demonstrate a pleasant, helpful personality, SMILE!

4. Provide sales support functions. Process salesperson’s customer stock orders. Check in store stock orders.

Requirements

  • Previous customer service skills, sales skills or excellent people skills that support a customer engaged rapport.
  • Any automotive parts experience or automotive mechanical skills that support the sales process by being able to communicate and locate 'the right part the first time'.
  • Ability to stand up to 8 hours, lift 50-60 lbs frequently throughout the day, bend, twist and put away pallets of stock.
  • Valid ODL and good driving record may be required in stores requiring back up delivery functions in a sales role.

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Wilson's NAPA Auto Parts

About Wilson's NAPA We are a family business supplying auto parts and jobs to local communities since 1987. Our family partnered with the largest group of independent automotive aftermarket suppliers in the world - NAPA. There are over 6,000 NAPA retail locations with 4,500 independently owned. What makes NAPA the best choice for your auto parts needs? Independent owners taking pride in the parts we sell and people we employee. Wilson's NAPA employs over 200 employees in 16 different rural communities across Northwest Oregon and Southwest Washington. With 64 strategically placed distribution centers, numerous vendors countrywide, and a large distribution channel we can get the right parts you need. As a partner with NAPA we participate in the Nationwide Peace of Mind Warranty offered by our NAPA AutoCare Centers. It's a written warranty that is honored at more than 13,000 locations nationwide - more than any other automotive repair brand. If you ever experience a problem with a covered repair, you can count on a NAPA AutoCare Center being nearby. The Nationwide Peace of Mind warranty covers parts and labor on qualifying services and repairs for 24 months or 24,000 miles. You can extend your coverage to 36 months or 36,000 miles when you use your NAPA AutoCare EasyPay Credit Card (applications available at participating locations). We stand behind our NAPA AutoCare Peace of Mind Warranty and the NAPA AutoCare professionals servicing your vehicles. Awards NAPA Five Star Operation - 13 years (1 of 4 ownerships in the country to achieve 13 years in a row) Finalist - Austin Family Business Excellence in Business Awards 2011 Family-Owned Business of the Year 2013 - Small Business Administration - Portland, OR
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