Service Advisor

D

Dave Wright Nissan Subaru

Posted 3 months ago

Full Time

Hiawatha, Iowa

In Person

Smart Summary

Responsibilities

Acts as the primary interface between customers and technicians to coordinate vehicle repairs and schedule appointments. Responsible for updating customers on repair status and ensuring all necessary paperwork is completed accurately.

Qualifications

You will serve as the primary point of contact for customers regarding vehicle repairs, managing the communication between the customer and technicians. You should be comfortable using tablets, possess excellent communication and problem-solving skills, and have a valid driver's license to be successful in this role.

Must Have Skills for ATS

tablet device

valid driver’s license

Job Description

2026 TIME DEALER OF THE YEAR AWARD WINNER!

VOTED 'BEST DEALERSHIP TO WORK FOR' 12 TIMES!

GROWING AT A RAPID RATE!
WE PROMOTE FROM WITHIN!

Dave Wright Nissan Subaru Core Values:

  1. We Solve It
  2. We Are All One Team
  3. We Do What We Say
  4. We Grow Or We Die
  5. We Commit And Never Quit

Service Advisor Job Description:

  • Be the interface between the customer and the technician for vehicle repairs
  • Greet customers
  • Schedule appointments
  • Complete all necessary paperwork in regards to automotive repairs
  • Keep the customer updated on the status of repairs and explain any repairs needed on their vehicle 
  • Relay all pertinent information to the technician for completion of the work
  • Follow up on detail oriented tasks
  • Communicate with guests, management, and other departments to solve problems

Service Advisor Qualifications:

  • Comfortable using a tablet device
  • Dependable
  • Passion to help people
  • Growth minded
  • Organizational skills
  • Excellent listening and communication skills
  • Dynamic problem-solving abilities
  • Ability to meet and exceed performance goals
  • Valid driver’s license

Service Advisor Benefits:

  • Excellent compensation structure
  • Health, dental, vision, and life insurance
  • Paid holidays, paid vacation, paid sick days
  • 401k profit sharing

Additional Perks:

  • Significant training program
  • Company Christmas Party
  • Company Golf Outing
  • Celebrate 3 National Holidays per month
  • Meaningful opportunity for community involvement

Apply today to for our Service Advisor position!

**Please check your email after submitting an application**

 

D

Dave Wright Nissan Subaru

We have your next new or pre-owned Nissan or Subaru here at Dave Wright Auto. Stop by to test-drive the vehicle of your dreams today!
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria