Customer Relations Specialist (Tremendous opportunity in Laurel, MS; competitive pay and benefits; professional growth)

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Blossman Gas & Appliance, Inc.

Posted 3 months ago

Full Time

Laurel, Mississippi

In Person

Smart Summary

Responsibilities

The role serves as the primary point of contact for customers, handling phone calls, scheduling deliveries, and posting payments. Additionally, the specialist is responsible for promoting and selling the company's core line of appliances and services.

Qualifications

You have a high school diploma and a friendly, solutions-minded demeanor for customer interaction. You possess solid computer skills and the ability to learn new software, and you are reliable with a strong work ethic. This role blends customer care, computer work, and consultative selling in a fast-paced retail setting.

Must Have Skills for ATS

customer service

telephone skills

solutions selling

computer skills

scheduling

payment posting

consultative selling

organizational skills

Job Description

Are you looking for a growing, but stable company in which to build a customer service career in the Laurel, MS area? Do you enjoy interacting with customers by telephone and in-person? Do you like helping people?  If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing location in Laurel.  We continue to experience growth at this location so seek someone who can handle the telephone customer-service volume, solutions selling, and balancing computer-related work expectations.  We are America's largest, independent propane company with more than 85 locations in 12 states. Due to our culture, these positions have very little turnover.  

Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services.  The position blends customer-care, computer work, and consultative selling.

Key qualifications include:

  • High school diploma required; some college or earned degree helpful
  • Professional, friendly demeanor; solutions-minded
  • Ability to work regularly in a fast-paced, retail setting with regular interactions in-person and by telephone with customers
  • Solid computer skills and the ability to learn new software
  • Reliable; solid work ethic
  • Desire to work M-F from 8-5 with limited overtime 
  • Pass pre-employment background check, drug screening, and other pre-employment steps

*Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important.

Competitive hourly pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w/ up to 4% match and bonus opportunities are included. Ongoing training and a solid company culture await you!  

If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration.

Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted.

Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.

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Blossman Gas & Appliance, Inc.

Since 1951, Blossman Gas has been providing the comforts of gas to thousands of valued customers. We work with each individual, family and business to understand their needs and deliver the best solution at the best price. Blossman Gas is the largest family-owned propane business in America. We offer the competitive pricing and reliability of a large corporation but maintain the dedicated customer service and family values of a small company.
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