Description

This position is responsible for managing and maintaining the financial records related to invoices, incoming payments, deductions, and customer account records for the organization. The incumbent will ensure accurate processing of invoices, payments, and account reconciliations while maintaining positive relationships with customers and internal teams. Helps secure timely cash inflows and supports the company’s overall financial stability by following up on overdue invoices through statements and reminders, resolving billing discrepancies, and producing regular aging reports.

Key Responsibilities:

Accounts Receivable Management:

• Monitor and collect outstanding and overdue invoices for assigned customer accounts and resolve all past due discrepancies with customers
• Manage all chargebacks/disputes for resolution for assigned customer accounts
• A/R account management with Sales team for reconciliation as needed
• Reconcile the accounts receivable ledger for assigned customer accounts, identify discrepancies, and resolve billing issues

Cash Applications:

• Cross train and backup for posting all cash payments into BC and NAV for 2 companies
• Addressing all payment issues and/or customer concerns with the AR Manager
• Contact the customers directly to resolve cash posting issues to ensure all payments will be applied to the correct invoices

Requirements

• High School Diploma, GED, or equivalent required
• Accounts Receivable and/or Cash Application experience preferred