Patient Advocate

Level Health

Posted 3 months ago

Full Time

St. Louis, Missouri

Hybrid

Smart Summary

Responsibilities

The Patient Advocate organizes and facilitates care options to support patients' mental, physical, and emotional health throughout the healthcare process. They act as the primary advocate for employees navigating benefits while coordinating with care teams to ensure cost-effective and holistic well-being.

Qualifications

You have experience in a client-facing role such as consulting or account management, coupled with strong communication and leadership abilities. You are a natural problem-solver with a bias for action, capable of creating structure in ambiguous situations and advocating for patient needs within the healthcare system.

Must Have Skills for ATS

Health Insurance

Value-based Care

Healthcare Consulting

Healthcare Navigation

ROI Analysis

Job Description

Imagine working at the forefront of innovation in health insurance and joining a team of passionate visionaries working to fix healthcare in our communities.

Simpara is a high-growth, award-winning benefit consulting firm based in St. Louis, MO. We are transforming the health insurance model and delivering unrivaled outcomes in driving value-based care and reducing health spend. Our evidence-based strategies are helping employers reduce their healthcare spend by as much as 50% while improving the care and the benefits for their people.

We’re looking a driven individual to join our patient advocate team to drive our mission to make our communities stronger and healthier. 

What You'll Do

  • Organize, facilitate, and evaluate care options to best meet the individual’s mental, physical, and emotional health
  • Support patients throughout the healthcare process, from detection to treatment and beyond
  • Provide resources for patients seeking reliable information
  • Strive to achieve holistic client well-being by advocating for their needs, identifying in-network provider solutions, and ensuring solutions are cost-effective
  • Help patients to overcome barriers such as financing or transport
  • Refer patients to Counselors, as needed
  • Manage timely appointment scheduling for tests and procedures
  • Coordinating care with a patient’s care team
  • Provide emotional support and empowerment to patients and their loved ones
  • Acting as primary advocate for employees navigating their healthcare choices and benefits
  • Delivering and communicating ROI for our clients
  • Ideally 1+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or other client-facing role
  • Strong leadership skills
  • Impressive executive presence and communication abilities
  • Ability to create structure in ambiguous situations and design effective processes
  • Bias for action
  • Natural problem solver
  • Passion for being a part of a fast-growing company making a difference in our communities
  • Excellent verbal and written communication skills
  • Openness towards different cultures, beliefs, and traditions
  • Sensitivity, discretion, and respect
  • $40,000-$45,000 salary range with bonus opportunity
  • 100% company-paid health, dental, life, long-term disability, & short-term disability
  • 401(k) with company match
  • Generous PTO immediately upon hire
  • Paid holidays

Level Health

We’re introducing something fresh and new. Level Health offers affordable, people-first health plans that work for you and your employees. Imagine health plans that not only deliver exceptional care, but also empower your company to save hundreds of thousands of dollars annually. Welcome to a new era of health care benefits. All Level Health plans feature the following benefits: • $0 copay VIP Primary & Urgent Care available on-demand • $0 copay Mental Health care – establish care within 2 days and always work with the same therapist • $0 cost labs at Quest • Avoid paying your deductible when you schedule care through our dedicated concierge team o Elective procedures & surgeries o Radiology o Medical equipment o Diabetic supplies o Infusions • Top of the line breast pump and supplies for new moms provided by Babyation – at no cost to members • 100% return of unused claim fund • 100% pass through of pharmacy rebates
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