Mailroom Customer Service Specialist

I

IST Management Services

Posted 3 months ago

Full Time

Lyndhurst, Ohio

In Person

Smart Summary

Responsibilities

The specialist is responsible for delivering mail and packages on foot to various office departments. They also process outbound FedEx and UPS shipments while maintaining an organized mailroom.

Qualifications

You have a high school diploma or GED and possess strong customer service skills, reliability, and attention to detail. You are comfortable working independently or in a team, can lift up to 55 pounds, and have basic PC skills in a Windows environment.

Must Have Skills for ATS

FedEx

UPS

Windows

Job Description

Overview

Job Summary

 

We are seeking a Mailroom Clerk to deliver mail and packages on foot to various departments within our office building. The successful candidate will also be responsible for processing outbound FedEx and UPS shipments. This is an entry-level position, and no prior experience is required. However, the ideal candidate will be able to provide a high level of customer service, be reliable, and have a strong attention to detail.

 

Benefits

  • Free parking on site
  • Opportunity to work with a dynamic and growing company
  • Collaborative and supportive work environment
  • Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off
 

What We Offer

  • Competitive hourly rate - $17/hr
  • Opportunities for professional growth and development
  • A positive and inclusive work environment
 

Responsibilities

This direct hire role Mail Delivery - Full-Time. Hours will range within M-F 7:00AM- 6:00PM.

  • Deliver mail and packages on foot to various departments within the office building
  • Process outbound FedEx and UPS shipments
  • Provide excellent customer service to employees
  • Maintain a clean and organized mailroom area
  • Free parking on site and competitive hourly rate
  • Opportunity to work with a dynamic and growing company in a collaborative and supportive environment
  • Tasks as assigned

Qualifications

Job Requirements

  • Must have access to reliable transportation to and from work
  • High school diploma or GED - College Degree is a plus and allows a fast track plan to management
  • Professional appearance and demeanor
  • Windows environment PC skills
  • Ability to effectively work individually or in a team environment
  • Lifting up to 55 pounds; walking, sitting, standing for extended periods
  • Excellent customer service skills and ability to interact with employees at all levels
  • Reliable and punctual with a strong work ethic
  • Ability to work in a fast-paced environment and prioritize tasks effectively

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

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IST Management Services

IST Management Services, Inc is an outsourcing company specializing in the life cycle management of your information: From incoming mail, to complex print jobs, to eDiscovery and litigation processing, to complete records and electronic document management solutions. IST is a company built on providing only the highest level customer support and the most advanced technology designed to provide complete business information management: Facilities Management, eDiscovery and Litigation Support, Records Management and Electronic Document Management.
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