Client Operations Associate

JMG Financial Group

Posted 3 months ago

Full Time

Downers Grove, Illinois

Hybrid

Smart Summary

Responsibilities

The role focuses on the accurate and compliant processing of client money and asset movements, including wire transfers and ACH. It involves verifying instructions, tracking settlements, and collaborating with custodians to resolve transaction errors.

Qualifications

You have experience with wire processing or cash operations in financial services, banking, or brokerage, and possess the skills to work effectively both independently and in a team environment. You are detail-oriented and will be responsible for accurately and compliantly processing client money and asset movements.

Must Have Skills for ATS

wire transfers

ACH

EFT

internal account transfers

cash journals

money market transactions

asset transfers

capital calls

check requests

compliance

audits

Job Description

JMG Financial Group, Ltd. is one of the largest independently owned fee-based wealth management firms in the Chicago area.  JMG provides wealth management services to corporate executives and high net worth individuals. Investment News recently announced JMG as Best Places to Work for Financial Advisors for 2021-2025.   We are seeking a detail‑oriented Client Operations Associate to support the accurate, timely, and compliant processing of client money and asset movements. This role plays a critical part in safeguarding client assets by ensuring all cash and asset transfers are properly authorized, documented, and executed in accordance with firm policies, custodian guidelines, and regulatory requirements. This position reports to the Operation Director and works closely with the Advisor Teams.    The duties of this role would include, but are not limited to, the following:  
  • Process incoming and outgoing client money and asset movements, including:
- Domestic and international wire transfers - ACH, EFT, and internal account transfers - Cash journals and money market transactions - Asset transfers between custodians - Capital calls and MoneyLinks - Check requests, deposits, and disbursements  
  • Verify and confirm transfer instructions supplied by advisor teams
  • Ensure all transactions are fully authorized, documented, and compliant before execution
  • Track transfers through completion and confirm successful settlement
  • Monitor custodian alerts and address pending or rejected transactions
  • Research and resolve transaction issues, delays, or errors in collaboration with custodians and internal teams
  • Provide clear and timely status updates regarding transfer activity and cash availability
  • Maintain accurate records and documentation within internal systems
  • Serve as a subject‑matter resource on cash movement procedures and requirements
  • Assist with audits, compliance testing, and internal reviews related to asset movement
  • Partner with Compliance and Management to escalate discrepancies, suspicious activity, or incomplete requests
  • Prepare and process electronic and digital authorizations
  • Support additional operational and administrative projects as needed
 

Any experience and basic knowledge with wire processing or cash operations in financial services, banking, or brokerage required. A successful Client Operations Associate will need the skills to work effectively in teams as well as independently.

This is a great opportunity for someone looking to join a reputable wealth management firm on a long-term basis.  The Client Operations Associate is a non-exempt - non‑client‑facing, position and may be eligible for a hybrid schedule after the initial training period.

Education:  Minimum of High School diploma required 

Compensation: Non-Exempt position, eligible for overtime, bonuses and full benefits including health, dental, vision, life, long-term disability and 401(k).

Your resume and cover letter referring to this posting are required to be considered.

JMG is an equal opportunity employer.


JMG Financial Group

JMG Financial Group is a wealth management firm whose principal office location is in Downers Grove, Illinois. With clients throughout the country, we are large enough to access institutional-grade products and services, but small enough to ensure that all of our clients receive the personal attention they deserve. JMG offers an exceptional breadth and depth of customized comprehensive financial services that include investing, wealth structuring, and tax and estate planning. This social media page and related content are limited to the dissemination of general information pertaining to JMG’s advisory services, together with access to additional investment-related information, publications, and links. Accordingly, the publication of JMG’s social media page should not be construed by any consumer and/or prospective client as JMG’s solicitation to effect, or attempt to effect transactions in securities, or the rendering of personalized investment advice for compensation, over the internet. We invite you to click on JMG’s website link located below for more information about the firm. Please see https://www.jmgfinancial.com/socialmediasitedisclosure/ for information related to our JMG Social Media Site Disclosures.
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