Front Desk Receptionist & Marketing Coordinator

Full-Time | Professional Office Environment

We are seeking a polished, energetic, and highly organized Front Desk Receptionist & Marketing Coordinator to join our team. This role is ideal for someone who enjoys being the face of an organization while also contributing creatively through marketing, social media, and promotional support.

The right candidate is friendly, detail-oriented, tech-savvy, and comfortable balancing customer service with creative and administrative responsibilities.

Responsibilities

• Greet visitors and create a welcoming first impression
• Answer and direct incoming phone calls professionally
• Serve as phone coverage support for apartment communities when on-site managers are out of the office
• Respond to leasing inquiries and route calls appropriately
• Make outgoing calls to clients, prospects, vendors, or leads
• Manage front desk operations and general office support
• Assist with scheduling, correspondence, and office coordination
• Manage and update company social media accounts including LinkedIn, Facebook, and Instagram
• Create simple marketing collateral including postcards, flyers, email graphics, and promotional materials
• Assist with community outreach, resident events, and marketing campaigns
• Maintain marketing materials and office presentation standards
• Support leadership team with administrative and marketing projects

Qualifications

• Previous receptionist, administrative, customer service, or office experience preferred
• Strong communication and interpersonal skills
• Professional appearance and positive attitude
• Comfortable handling incoming and outgoing phone communication
• Experience with social media platforms and basic marketing tools
• Ability to focus to complete tasks in designated area
• Ability to create simple designs using Canva or similar program
• Strong organizational and multitasking abilities
• Proficiency with Microsoft Office and general computer systems

What We’re Looking For

• Outgoing and personable personality
• Creative mindset with attention to detail
• Self-starter who can work independently
• Someone who enjoys both people-facing interaction and creative projects
• Ability to thrive in a fast-paced environment

Compensation & Benefits

• Competitive pay based on experience, skills, and market factors and may vary from the posted range
• Collaborative and supportive team environment

If you enjoy customer interaction, social media, marketing, and being an important part of a growing team, we’d love to hear from you.

About Mark IV

For nearly 60 years, Mark IV has been a cornerstone of development in Rochester, specializing in creating diverse living spaces and commercial properties. Our extensive portfolio includes:

Over 6,000 single-family homes.

• Luxury residential apartments and townhomes

• More than 2,500 units in senior living communities

• Over 1,000,000 square feet of commercial and light industrial space

Family-Owned and Operated

As a family-owned business, Mark IV emphasizes the importance of a strong team. We seek top-level professionals who excel in teamwork and collaboration, ensuring we achieve the best results together.

Commitment to Innovation

Mark IV leverages technology and innovation to enhance efficiency and service quality. 

• Digital Marketing

• Online maintenance request and tracking system

• Online rent payment system

• Online employee training program

• Property management software

Continuous Improvement

We are dedicated to continually improving our properties to attract and retain outstanding tenants, ensuring our developments remain top-tier in quality and desirability.

Join Mark IV and be part of a team that values excellence, teamwork, and innovation!