Personal Lines Intern

Cross Insurance

Posted 3 months ago

Internship

Beverly, Massachusetts

In Person

Smart Summary

Responsibilities

The intern will handle incoming calls, process mail, and provide general administrative support to the team. They will also participate in staff meetings, carrier meetings, and complete industry training modules.

Qualifications

You are a high school senior or current college student with reliable transportation, eager to gain hands-on office experience. You will be responsible for answering phones, processing mail, and completing online industry training modules.

Must Have Skills for ATS

Microsoft Office

Outlook

Excel

Word

Job Description

The Cross Family of Agencies welcomes you. We need your talent and expertise.

Intern Job Description

Position Title: Intern
Location: Beverly, MA
Schedule: Part-time, onsite
Reports To: Administrative Manager / Project Manager

Position Overview

We are seeking a motivated and professional intern who is eager to gain hands-on experience in an office environment. The ideal candidate is a high school senior or current college student with reliable transportation. This role provides exposure to administrative operations, industry training, and real-world business communications.

Key Responsibilities

  • Answer incoming phone calls and route them appropriately.

  • Process incoming and outgoing mail, including sorting, scanning, and distributing as needed.

  • Attend staff meetings as requested to gain insight into business operations.

  • Participate in Internship-related workshops and training.

  • Participate in carrier meetings as requested to observe industry relationships and processes.

  • Complete online industry training modules and maintain required learning progress.

  • Provide general office support to team members as needed.

Required Qualifications

  • Must be a high school senior or enrolled college student.

  • Must have reliable transportation to and from the office.

  • Strong verbal and written communication skills, both in person and on the phone.

  • Ability to multitask, prioritize responsibilities, and work efficiently.

  • Must be a team player with a positive attitude and willingness to learn.

  • Professionalism, reliability, and strong attention to detail.

Preferred Skills (not required)

  • Basic knowledge of Microsoft Office (Word, Outlook, Excel).

  • Comfort with learning new software or online systems.

What We Offer

  • Exposure to a professional office environment.

  • Learning opportunities through real-world administrative tasks.

  • Insight into the insurance industry through staff and carrier interactions.

  • Flexible hours within business needs.

DISCLAIMER:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Cross Insurance

Cross Insurance is a family owned insurance agency with over 40 branches throughout the Northeast. Established at the kitchen table of Woodrow Cross in 1954, today we have become one of New England’s largest independent insurance intermediaries. In 2023 and 2024 we were named the 2nd Largest Insurance Broker in Massachusetts. Since our founding, we have successfully acquired over 150 operations, increasing our footprint on the Northeast. With over 1,100 employees and counting, our experienced team is ready to provide insurance options for you. - 27th Largest Broker of U. S. Business, Per Business Insurance report ’20 - 2nd Largest Insurance Broker in Massachusetts, per Boston Business Journal ’22, '23, and '24 - Official Insurance Broker of the New England Patriots, Gillette Stadium, the Boston Bruins, the Boston Red Sox, and New England Revolution Four generations later, Cross Insurance is still family owned and operated. Cross Insurance is headquartered in Bangor, Maine.
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