Job Title: Recreation Supervisor

Classification: Student Employee (non-exempt)

Name and Address of Employer: St. Olaf College, 1520 St. Olaf Ave, Northfield, MN 55057

Department Name: Intramural

Unit Number (5 digits): 11730

Length of Position: See Employment Authorization  

Contact Person/Supervisor: Director of Recreation

Wage Range: $12.00-13.00/hour

Description of the Position: (Purpose of the Position): 

The Recreation Supervisor is responsible for overseeing the daily operations of the campus recreation and athletic facilities during assigned shifts. This role provides direct supervision and leadership to Recreation Attendants, ensures a safe and welcoming environment for all patrons, and supports overall facility functionality during regular hours and special events. The Recreation Supervisor serves as the primary point of contact for incident response and operational decision-making in the absence of professional staff.

Transferable Skills: 

Candidates will develop leadership and team management skills by supervising and mentoring student staff. This role strengthens decision-making, conflict resolution, and emergency response abilities in a fast-paced environment. Supervisors will also build advanced communication skills, operational awareness, and the ability to manage multiple priorities while maintaining a high standard of customer service and safety.

Duties and Responsibilities: 

• Supervise and support Recreation Attendants to ensure effective front-line operations.

• Provide leadership, direction, and real-time feedback to staff during shifts.

• Serve as the primary responder to incidents and emergencies, including coordinating care and completing incident reports.

• Ensure all facility policies and procedures are enforced consistently and professionally.

• Oversee facility operations, including opening, closing, and shift transitions.

• Conduct routine facility walkthroughs to monitor safety, cleanliness, and equipment conditions.

• Address patron concerns, conflicts, and escalated situations with professionalism and sound judgment.

• Support special events, programs, and reservations within the facility.

• Communicate important updates and issues to professional staff in a timely manner.

• Assist with staff training, onboarding, and ongoing development.

• Ensure proper use, setup, and storage of recreation equipment.

Qualifications: (Education/Experience/Skills):

• Previous experience working in campus recreation, athletics, or a related environment required.

• Demonstrated leadership experience or ability to supervise peers effectively.

• Strong interpersonal, communication, and customer service skills.

• Ability to remain calm and make sound decisions in emergency or high-pressure situations.

• Strong problem-solving skills and attention to detail.

• Ability to take initiative and manage multiple responsibilities simultaneously.

• Availability to work flexible hours, including mornings, evenings, weekends, and academic breaks.

• CPR/AED/First Aid certification required (or willingness to obtain upon hire).

Physical and Environmental Factors:

This position requires crouching, twisting/pivoting, reaching overhead, grasping/handling, pushing/pulling, and lifting and carrying objects up to 50 lbs. to perform the essential functions. It also requires exposure to loud noise to perform the essential functions. Candidates must possess the ability to safely perform the physical work required of all duties with or without reasonable accommodation.

This job description is for general information purposes.  It is not intended to list all duties and responsibilities of the position.  This job description is subject to change at any time by St. Olaf College, with or without prior notice.