Remote 3rd Party Collections Representative

C

CrossCheck, Inc.

Posted 3 months ago

Full Time

Petaluma, California

Remote OK

Smart Summary

Responsibilities

Manage past-due accounts by communicating with consumers to negotiate and secure payment arrangements. Ensure all activities comply with FDCPA guidelines and other regulatory laws while meeting performance goals.

Qualifications

You have at least 1 year of 3rd party collection experience and strong organization and communication skills. You are proficient in basic math and computer skills, able to negotiate effectively, and maintain a professional demeanor under pressure. You can work independently and adhere to strict deadlines and compliance guidelines.

Must Have Skills for ATS

FDCPA

Job Description

Work from Home - Full-time

Hiring in these states - AZ, FL, IL, MO, OK, TX

1 Year 3rd Party Collection Experience Required.

Optio Solutions is seeking a motivated Remote Collection Representative to manage past-due accounts, communicate with consumers, and secure payments while maintaining a professional and compliant approach. Earnings potential of $35,360 - $55,000 annually (includes hourly rate and bonus opportunity).

The ideal candidate will have at least 1 year 3rd party collections experience, along with strong organization and communication skills. 

Responsibilities:

  • Make and receive phone calls in compliance with FDCPA guidelines and various regulatory agencies and state and local laws
  • Negotiate and secure payment arrangements
  • Meet collection and performance goals 
  • Maintain call volume and collection targets 
  • Collaborate with team members and work effectively under pressure
  • Complete additional duties as assigned

Qualifications:

  • Basic math and computer skills 
  • Solid verbal communication and negotiating skills
  • Ability to work in a fast paced environment, under pressure with strict deadlines
  • Professional demeanor in high-stress situations
  • Maintain confidentiality at all times 
  • Able to work well independently 

Benefits & Perks:

  • Comprehensive benefits package including Medical, Dental, and Vision coverage
  • 401(k) with company match to support your future
  • Tuition Reimbursement to help you grow professionally
  • Paid Time Off for work-life balance

Optio Solutions, LLC. is a company focused on improving clients’ ROI and protecting their brands through extensive financial services experience, advanced technology, certified data security, legal compliance, and professionally designated staff. Optio is a member of ACA International and the California Association of Collectors. The company is headquartered in Petaluma, California, with additional team members working remotely across the country.

Be part of a supportive, fast-paced team that celebrates hitting goals and rewards success. APPLY NOW!

C

CrossCheck, Inc.

CrossCheck helps businesses get paid faster, more securely, and with greater confidence by combining streamlined payment experiences with guaranteed protection. Designed for today’s payment expectations, CrossCheck reduces friction at checkout and makes it easier for customers to complete transactions, improving payment performance for businesses that rely on high-ticket sales. CrossCheck delivers fast, streamlined payment experiences backed by guaranteed protection, giving businesses speed, simplicity, and certainty in every transaction. With specialized expertise supporting industries such as automotive, auto aftermarket, motorsports, home furnishings, heavy equipment, building supplies, construction, and veterinary services, CrossCheck is built for transactions where reliability and performance matter most. Founded in 1983, CrossCheck combines decades of payment expertise with a fintech-driven approach to how businesses get paid today. Headquartered in Petaluma, California, with a second location in Southlake, Texas, CrossCheck supports merchants nationwide. Philanthropy: In the community, CrossCheck employees participate in annual philanthropic programs for the Alzheimer’s Association, American Cancer Society, American Red Cross, Dallas Fallen Officers Fund, Annual Food & Funds Drive for the Redwood Empire Food Bank, Salvation Army Angel Tree program, and the ACA Collectors Challenge.
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