GENERAL SUMMARY OF DUTIES: The Care Coordinator operates as part of the Care Team, working collaboratively with the providers and clinical staff to support patients with chronic conditions and complex needs according to guidelines set forth by INCLUSIVCARE. They are responsible for coordinating referrals, consults and diagnostic testing as well as tracking results of these appointments. Under general supervision they provide assistance with Medicaid applications and prescription medication assistance applications. They are responsible for communicating with patients that are considered overdue for care,

ESSENTIAL FUNCTIONS:

I. Demonstrates and applies knowledge of the philosophy/principles of comprehensive, community based, family centered, developmentally appropriate, culturally sensitive care coordination of services.

1. Link and maintain resources and the community to INCLUSIVCARE for patient utilization.
2. Assist in facilitating and processing prescription assistance request.
3. Assisting scheduling referrals, consults and diagnostic testing.
4. Tracks results of referrals consults and diagnostic testing.
5. participates in site and organizational Quality Improvement program, as designated.
6. Assist patients with Completing Medicaid applications.
7. Performs miscellaneous duties as assigned
8. Effectively communicates with health care team within the facility and the community to provide quality services.
9. Supports, assists and adheres to implementation of the clinic mission and philosophy; Assist when needed in assisting with co-worker training and orientation; Observes clinic policies and procedures; Promotes a positive public image when representing the facility.
10. Contacts patients overdue for care and encourages appropriate follow up care.

QUALIFICATIONS: Care Coordinator will possess the experience and desire to work in a holistic health care environment, serving the under-insured and uninsured. The candidate must have excellent verbal and written communication skills. Should be team oriented with the ability to promote positive and productive communication with all clinic and administrative staff. Should be flexible in a diverse environment as well as organized. Must be knowledgeable of current word processing and spreadsheet software, Microsoft Office, internet functions and knows how to use a computer.

EDUCATION/EXPERIENCE: High school graduate with a minimum of 1-2 years' experience in a generalized public health care setting. Alternately, a higher degree with l-year of health care experience.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals; Ability to write routine reports and correspondence; Ability to speak effectively before groups of customers or employees of organizations

REASONING ABILITY: Ability to define and solve practical problems, collect data, establish facts and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form

CERTIFICATES, LICENSES, REGISTRATIONS: All candidates will be required to submit to a criminal background check and screening as part of pre-employment.