Position Description

Harlem United Community AIDS Center, Inc. is a community-based organization in Harlem that provides integrated healthcare, prevention, and housing to people living with HIV/AIDS in Central Harlem and the South Bronx.

The Case Manager will work within a unique, multidisciplinary case management team to provide a continuum of home-based bio-psychosocial services to Mentally III/Chemically Addicted (MICA) clients in a scattered site, supportive housing program for People Living with HIV/AIDS (PLWHA). Under the supervision of the Managing Director of FROST’D/HUD, the Case Manager will provide home and community-based assessment, mental health and substance abuse counseling, treatment referral, and care coordination with other team members and service providers to clients enrolled in the FROST’D/HUD program. In addition, the Case Manager will address clients’ needs with regard to concrete housing issues as necessary.

Essential Job Functions

The following duties are mandatory requirements of the job:

q Complete reassessments, treatment plans, progress notes, and other written documentation necessary to maintain good charting practices and provide relevant, up-to-date clinical information for colleagues and other service providers. Submit all other required paperwork in a timely fashion.

q Provide community-based cognitive behavioral and assessment-based interventions that utilize harm reduction principles and motivational interviewing techniques. Apply the Stages of Change (transtheoretical) Model to assist clients in evaluating their own needs and goals in order to enhance their motivation to make positive behavioral change.

q Conducting home visits with clients once a month, or more, depending on the need.

q Participate in weekly rounds with a multidisciplinary team. Provide case presentations on clients to other team members.

q Meet with Managing Director/Senior for individual data-driven supervision.

q Provide client advocacy in negotiating systems and delivery of services

q Provide follow-up care to ensure clients’ needs are being addressed.

q Participate in agency and departmental meetings, and other internal staff meetings as required.

q Perform other duties as assigned.

Education and Certification

High School Diploma or GED with at least 1 years or more of related case management experience required with knowledge of Mental Health and HIV related issues.

Special Skills and Knowledge

In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

q Knowledge of HIV-related issues

q Knowledge of the biophysical aspects of substance abuse, including some familiarity with signs of intoxication, overdose, and withdrawal

q Familiarity and comfort with Harm Reduction and Motivational Interviewing Models

q Familiarity and comfort working with clients with severe and persistent mental illness

q Familiarity with the ACT and/or multidisciplinary team approach to case management services

q The ability to develop positive and professional working relationships with a variety of internal and external service providers (e.g., doctors, psychiatrists, nurses, social workers, peer counselors)

q Computer literacy with regard to the use of email, Word, Outlook, and Excel

q Strong time-management skills

q Strong organizational skills

q Bilingual (English/Spanish/French) is a strong plus

Schedule: Tuesday- Saturday 9 am - 5 pm, one late day 11 am-7 pm.

Harlem United has been advancing health equity since 1988. Activists founded Harlem United in a church basement in 1988. At a time of extreme stigma, they created a compassionate community for loved ones dying of AIDS. Today, we provide world-class HIV care. And over the years, we’ve expanded to provide services for many other healthcare needs. We’ve advocated for social justice and remained rooted in our community. We’ll keep at it until we achieve health equality. Harlem United’s social services span four programmatic areas (Health Services, Housing, Harm Reduction, and Supportive Services) to offer vulnerable populations the following: medical, behavioral, dental, and specialty healthcare; permanent supportive, transitional, and shelter housing models; infectious disease prevention and testing; substance use and harm reduction services; intensive case management and care coordination; linkage to benefits and entitlements; an AIDS Adult Day Health Care; food and nutrition services; vocational education; and more. Each year, Harlem United provides supportive housing for more than 600 formerly homeless people, conducts almost 21,000 medical visits in its community health centers, and provides more than 18,000 hot meals and pantry supplies. Our clients deal with social and institutional barriers making it much harder for them to get the help they need. Established providers refused to provide our clients the care they desperately need, like housing, primary care, mental health, testing, health education and more. We founded Harlem United out of necessity. Specifically serving people living with HIV/AIDS who are homeless and/or suffer from mental illness, substance use, or social stigma related to their sexuality, gender or HIV status, Harlem United is the last resort for medically-under served communities of color in Harlem.

Case Manager

Case Manager

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