Front Office/Customer Service Representative
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Closets By Design Dallas
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Front Office/Customer Service Representative
Closets By Design Dallas
Posted 3 months ago
Full Time
Dallas, Texas
In Person
Smart Summary
Responsibilities
The representative is responsible for managing incoming calls, booking appointments via CRM, and greeting visitors. They provide administrative support to the sales, production, and installation departments.
Qualifications
You have prior office experience and are proficient in Microsoft Office. You demonstrate excellent phone etiquette, strong personal organizational skills, and strong verbal and written communication skills to manage appointments and provide administrative support.
Must Have Skills for ATS
Microsoft Office
CRM
Job Description
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Benefits
- Paid training and ongoing professional development (certifications, courses,...etc.).
- Paid holidays and paid time off.
- Health and retirement benefits. Not available at all locations.
- Open door policy with your manager.
- MUST BE AVAILABLE TO WORK WEEKENDS, WITH 2 DAYS OFF DURING THE WEEK.
- Answer and direct incoming phone calls and be responsible for booking appointments.
- Manage designers’ appointment calendars in CRM.
- Greet visitors and assist with office support needs.
- Deliver administrative support for office staff, sales team, and production/installation department.
- Complete general office duties with strong verbal and written communication skills.
- No degree is needed. We are looking for candidates with office experience.
- Proficient in Microsoft Office.
- Excellent phone etiquette.
- Strong personal organizational skills.
- Strong work ethic.
- Strong verbal and written communication skills.
- Customer oriented, friendly and enthusiastic.
- Closets by Design is a nationally recognized leader in home organizing systems.
- We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.
- Serve Others
- Be a Problem Solver
- Trust the Process
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Closets By Design Dallas
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