At Crutchfield, our innovative company culture is centered around helping our employees succeed while delivering best-in-class service to our customers. We’re seeking individuals with a strong desire to learn and a genuine passion for delivering great customer service to join our Retail Sales team in our Charlottesville Retail Store. If you haven’t heard of us, we’re a unique blend of things: an acclaimed, national online retailer, a family-owned business that’s Virginia-based, and a community-oriented group of consumer electronics enthusiasts. In short, we sell fun stuff and love doing it! For the 4th year in a row, we’ve been named as one of the Best Places to Work by Virginia Business Magazine and Best Companies Group.

Read on if you’re a natural at helping people and value a healthy, supportive work environment…

Who you are: 

Friendly. Engaging. Empathetic. Curious. Ready to go the extra mile.

As a Crutchfield Sales Advisor you will:

• Engage our customers with an open, interested, and honest rapport about their project and the solutions we offer
• Ask questions to uncover a customer's needs, offer a recommendation for the best solution, and make purchasing easy
• Offer any accessories to provide a better out-of-the-box experience for the customer and their project
• Collect and provide all appropriate information, using our point-of-sale computer applications

Training:

No prior sales experience is needed—we provide paid, hands-on training alongside experienced advisors and dedicated sales trainers. During this time, you’ll learn the fundamentals of our product range, including key features and benefits, while building essential sales skills such as engaging customers, understanding their needs, and confidently recommending the right solutions. Most advisors complete their training within 3 to 6 months.

Qualifications: 

• Passion for customer service and exceptional interpersonal skills
• Proficient computer skills
• Ability and willingness to learn consumer electronics
• Highly self-motivated
• Ability to communicate clearly and effectively
• Ability to work evenings until 7pm and most Fridays and Saturdays. Our store is open Monday-Saturday 10AM-7PM and Sundays 12PM-5PM.
• Previous sales, customer service, and/or consumer electronic preferred, but not required
• Bilingual in Spanish is a plus

Salary and Benefits: 

Training pay is $21.63 per hour. Upon completion of training, you will move to a base pay plus commission compensation model, with an adjusted base rate. Advisors average $57,000 per year. With uncapped commission experience advisors have exceeded $100,000 annually.

This full-time position comes with a comprehensive benefit package including health two health insurance plans to choose from along with dental and vision insurance plan options. We also offer a competitive wellness program, tuition reimbursement, 401K retirement plan, relaxed dress code, and discounts on the fun stuff we sell. Want pet insurance for your pup? We offer that as an option.

All full-time employees are also offered: short-term disability insurance and long-term disability insurance options, employer-paid life insurance, and voluntary life insurance options including those for spouse and children. FSA and HSA options are also available. Ask us about these benefits in your interview - we're glad to provide details

For any questions or inquiries about this position, please contact our recruiting team at (434) 218-6046.

Crutchfield is an equal opportunity employer, and we welcome applications from all suitably qualified persons regardless of their race, color, sex, sexual orientation, gender identity, national origin, ethnic origin, religion/belief, disability, veteran status or age.

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