Customer Service Representative

Dave White Chevrolet

Posted 3 months ago

Full Time

Sylvania, Ohio

In Person

Smart Summary

Responsibilities

Act as the first point of contact by managing incoming calls, greeting customers, and scheduling collision estimates and repairs. Handle administrative tasks including paperwork management, rental coordination, and nightly deposit procedures.

Qualifications

You possess strong customer service and communication skills, with the ability to multitask and stay organized in a fast-paced environment. You are comfortable working with phones, scheduling, and managing paperwork, and you maintain a professional appearance and positive attitude.

Must Have Skills for ATS

customer service

scheduling

paperwork management

phone systems

Job Description

Are you looking for a company to grow with?

Have you been on the hunt for a new and exciting career opportunity?

  • Customer Service Representative – Collision Center

    Join the team at White Family Collision Center as a full-time Customer Service Representative and become the first point of contact for our customers. We’re looking for someone who is organized, professional, customer-focused, and thrives in a fast-paced environment.

    Schedule

    • Monday–Friday
    • 8:00 AM – 5:00 PM
    • No weekends

    What You’ll Do

    • Answer incoming calls and direct customers to the appropriate department
    • Schedule collision estimates and repair appointments
    • Greet and assist customers in person
    • Check customers in for:
      • Estimates
      • Scheduled repairs
      • Vehicle pickups
    • Manage daily repair scheduling flow
    • Coordinate rental vehicles as needed
    • Create repair folders and maintain customer paperwork
    • Ensure repair authorizations and required documents are completed
    • Make follow-up calls for appointments, parts verification, and estimate conversions
    • Collect payments and required signatures at vehicle delivery
    • Complete nightly deposit procedures
    • Maintain a clean, welcoming front office and waiting area

    What We’re Looking For

    • Strong customer service and communication skills
    • Ability to multitask and stay organized
    • Professional appearance and positive attitude
    • Comfortable working with phones, scheduling, and paperwork
    • Previous customer service, receptionist, dealership, or collision center experience preferred but not required

    Why Join Us?

    • Stable Monday–Friday schedule
    • Team-oriented work environment
    • Opportunity to grow within the automotive industry
    • Competitive pay based on experience
    • Supportive leadership and training

    Apply Today

    If you enjoy helping people, staying organized, and working in a fast-paced environment, we’d love to meet you. Apply now and become part of the White Family Collision Center team

Dave White Chevrolet

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