Customer Service Representative

Pella Windows & Doors

Posted 3 months ago

Full Time

Medford, Wisconsin

In Person

Smart Summary

Responsibilities

Provide high-quality customer service by assisting clients and team members with product information, pricing, and order status. Align daily activities with the organization's business objectives and goals.

Qualifications

You will assist customers and other team members with product, pricing, and order status inquiries. You are a helpful individual with strong computer skills who takes pride in contributing to a team.

Must Have Skills for ATS

computer skills

Job Description

Weather Shield, now a part of the Pella Family of Brands, is seeking a Customer Service Representative.  This role is to provide the best customer service for our customers in alignment with the business objectives and goals of the organization. You will assist customers and other team members regarding product, pricing, status of orders, or any other questions they may have.  This is a fulltime onsite position that reports to the Medford, WI office.  Hours are generally 8am - 5pm central time, with the option to work 7am - 4pm or 9am - 6pm.

This is a welcoming team that is ready to provide training.  This position is perfect for someone that enjoys helping others, takes pride in contributing to a team, and has strong computer skills.  

WEATHER SHIELD TOTAL REWARDS:

  • Competitive pay
  • Comprehensive benefits (medical, dental and vision)
  • Company paid life insurance
  • Company paid short and long-term disability insurance
  • Employee assistance program
  • Paid time off (accrue 40 hours per year)
  • 9 paid holidays
  • Paid sick time off
  • 401k with a company match
  • Advancement opportunities

Pella Windows & Doors

As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, the Pella Family of Brands includes a robust product offering sold and installed through multiple channels. We are a growing, privately owned company with 20 manufacturing locations and more than 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by organizations such as Newsweek, Forbes, Glassdoor and Fast Company. We’ve been honored for innovation, workplace culture and design excellence, including Fast Company’s Best Workplaces for Innovators and Yello’s Top 100 Internships. At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. We empower you to do the work you’re most proud of, offering individualized development plans, cross-functional experiences and opportunities for career growth. With talent like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion? Follow us on: Instagram: www.instagram.com/pellawindows Facebook: www.facebook.com/pellawindowsanddoors Pinterest: www.pinterest.com/pellawindows TikTok: www.tiktok.com/@pellawindows YouTube: www.youtube.com/pellawindowsanddoors Threads: www.threads.net/@pellawindows For careers, visit: http://pellacareers.com For life inside Pella follow: Facebook: www.facebook.com/careersatpella Instagram: www.instagram.com/lifeatpella
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