Customer Service/Receptionist

S

SynergyVet LLC

Posted 3 months ago

Full Time

, North Carolina

In Person

Smart Summary

Responsibilities

Manage front-desk operations including scheduling appointments, processing payments, and greeting clients and pets. Maintain a clean lobby environment and handle all telephone and email communications.

Qualifications

You have knowledge of animal behavior and husbandry, along with a love for animals. You possess excellent organizational, time management, and multitasking abilities, demonstrating care and empathy to human and animal clients. Your technical understanding and attention to detail will be crucial in this role.

Must Have Skills for ATS

animal behavior

animal husbandry

documentation

analyzing information

clinical skills

medical technologies

scheduling appointments

invoicing

payment processing

telephone skills

email management

Job Description

Description

Come join our team at Five Forks Animal Hospital. From the moment clients walk into Sugar Creek Animal Hospital, we want them to know that they have brought their pet to a safe place where they will be well taken care of. Our team is caring and compassionate, and they are committed to not only taking care of the pet's immediate needs, but to forging a long-lasting relationship with the client and their pet.

Veterinary Receptionist duties include:

  • Scheduling appointments for well, sick, and surgical appointments
  • Issuing invoices and receiving payments after appointments
  • Ensure lobby area remains clean and organized at all times
  • Able to demonstrate both care and empathy to human and animal clients
  • Greeting and welcoming each patient as they enter the clinic
  • Answering telephone calls and returning e-mails
  • Excellent organizational, time management, and multitasking abilities are required

Requirements

  • Knowledge of animal behavior
  • Animal husbandry
  • Love of animals
  • Documentation skills
  • Analyzing information
  • Clinical skills
  • Use of medical technologies
  • Attention to detail
  • Patience
  • Verbal communication
  • Technical understanding

S

SynergyVet LLC

SynergyVet was born from the belief that veterinarian-owned community-based practices provide the best our profession offers. From patient care to client experience to team health, we desire to change the direction veterinary medicine is going. Our Mission is to provide true ownership opportunities for entrepreneurial veterinarians in community-based practices. We provide support in all aspects of creating and building a successful practice, including: leadership, mentoring, human resources, marketing, finance, management, and development.
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