Trains as a Transporter/Escort for the first two weeks and will assume a Transporter/Escort role periodically to remain abreast of environmental and situational changes. Utilizes information received from Allied Health staff and other departments to ensure efficient operations as it relates to patient movement and logistics services. Respond to telephone requests and assigns staff to perform requests while monitoring activities. 

The Dispatcher assists all callers in a polite, articulate, professional, and clear manner.  Prioritize requests to ensure timely response based on departmental policies and procedures.  Utilizes problem solving skills and shows initiative to ensure that service goals are met.  The Dispatcher communicates daily to the manager and supervisor regarding employee day-to-day operational issues that may affect performance, work assignments, etc.  Inform management of activity level when additional support is needed and assists with resolution of those issues.  Evaluates quality and timeliness of work performed by staff with excellent time management skills, task prioritization, and an ability to work in a fast-paced, high volume work environment are required. 

Dispatch is responsible for collecting metrics, maintaining data and occasionally participating in the RHOCC (Rochester Hospital Operations Command Center). Dispatch will take sick/ill calls and update management accordingly.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.