Sales Associate / Customer Service Representative

Drybar Shops

Posted 3 months ago

Full Time

Honolulu, Hawaii

In Person

Smart Summary

Responsibilities

Provide excellent customer service and retail sales support to clients at a blow dry-only bar. Manage front desk operations, including the use of point of sale systems and resolving client issues.

Qualifications

You have at least one year of experience in a fast-paced, customer service-focused role, such as retail sales or customer service. You are skilled in using Point of Sale (POS) systems and possess strong problem-solving and multitasking abilities to provide exceptional customer service.

Must Have Skills for ATS

Point of Sale Systems

membership sales

product discounts

Job Description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

  • Competitive compensation plan with potential to make between $16 - $20 per hour depending on performance
  • Paid Time Off, vacation and sick
  • Free monthly services
  • Membership sales bonus
  • Flexible Hours
  • Discounts on all retail products
  • Clear career path to grow as a professional
  • Ongoing training

Sales Associate / Customer Service Representative Qualifications:

  • 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
  • Previous experience with Point of Sale Systems strongly preferred
  • Previous salon/spa experience preferred but not required
  • High school diploma or equivalent
  • Ability to work at a sustained, fast pace
  • Excellent problem solving and troubleshooting skills
  • Track record in providing over-the-top, amazing customer service!
  • Ability to multitask with ease
  • Frequently required to stand and/or walk for duration of 6-8 hour long shifts
  • Has the technical ability and skills to operate a point of sale system
  • Problem solver – use logic and support resources to solve problems at the front desk
  • Maintains professional demeanor under pressure
  • Drybar follows all applicable federal, state and local laws regarding background checks

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

Drybar Shops

Our philosophy is simple: focus on one thing and be the best at it. For us, that's blowouts! Either at one of our 125+ locations nationwide or with our line of styling products and tools crafted for the perfect blowout at home‎. Visit us at thedrybar.com to shop, book appointments or just get to know us better. Peace, love & blowouts! Please note that we are Drybar Holdings LLC, overseeing the 140+ blowout salon locations across the USA, not to be confused with Drybar Products LLC or any Helen of Troy brands, even though we're their biggest fan! If you are interested in learning more about Drybar Products LLC, please head to Helen of Troy.
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