Patient Access Representative (Outpatient), Full Time, Day Shift

Adventist Health

Posted 3 months ago

Full Time

San Luis Obispo, California

In Person

Smart Summary

Responsibilities

Coordinates scheduled outpatient services by verifying registration information and collecting patient financial responsibilities. Provides essential clerical support, including answering phones and managing patient appointments.

Qualifications

You have a high school education or GED and are comfortable performing clerical tasks, including answering phones and maintaining patient records. You will be responsible for facilitating the patient admission and discharge process, which involves collecting necessary information and financial data.

Job Description

Nestled on the Central California Coast, Adventist Health Sierra Vista has been providing care to our community since 1959. Our 162-bed acute care facility includes a Level III Neonatal Intensive Care Unit and county designated trauma center. San Luis Obispo offers the excitement of a lively community while being a fifteen-minute drive from the serenity of Avila Beach, known for their natural hot springs, and Pismo Beach, known for their sand dunes and eucalyptus trees. Featuring a charming downtown, comfortable coastal weather, idyllic views, and an active lifestyle San Luis Obispo offers much to be had.

Job Summary:

Facilitates the coordinator of scheduled outpatient services and programs and is responsible for completing and verifying all registration information and collecting the patient's financial responsibility. Provides clerical support. Enters status changes in the computer. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work.

Job Requirements:

Education and Work Experience:

  • High School Education/GED or equivalent: Preferred
  • Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Essential Functions:

  • Facilitates the patient admission and discharge process including collection of patient information and financial data.
  • Performs clerical tasks such as answers phone calls and questions. Maintains files and patient information up to date.
  • Schedules and coordinates appointments with patients. Confirms patient appointments and gives appropriate instructions.
  • Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Adventist Health

Adventist Health Central Coast (formerly Tenet Health Central Coast) is proud to serve the Central Coast of California. We offer care through two acute care hospitals, two imaging centers and an expansive primary and specialty care network.
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