Care Logistics Manager

H

Home Helpers of AR

Posted 4 months ago

Full Time

Rogers, Arkansas

In Person

Smart Summary

Responsibilities

The Care Logistics Manager serves as the primary contact for caregivers and clients, managing the scheduling of visits according to care plans. They are responsible for maintaining staff statistics, handling high call volumes, and ensuring adherence to company policies and HIPAA regulations.

Qualifications

You have a high school diploma or GED, coupled with one to two years of related experience, or an equivalent combination of education and experience. You are proficient with Microsoft/Google Suites and scheduling software, and possess working knowledge of basic medical terminology.

Must Have Skills for ATS

HIPAA

Microsoft Suite

Google Suite

scheduling software

medical terminology

Job Description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
Job description:Home Helpers is looking to hire an outgoing individual as our Care Logistics Manager to accommodate growth in our company. This position will be the primary point of contact for our caregivers and our clients.This role is instrumental in the success of our company and we are committed to using a modern approach while providing the highest quality of care services in the communities we serve.Job Duties include but are not limited to:● Understand and adhere to established Home Helpers care policies andprocedures● Schedule client appointments/visits according to Service Plan/Care Plans andstaff availability● Enter scheduling data, create and release weekly schedule for all assignedCaregivers (including call-outs, vacation coverage, etc.)● Maintain call-in, retention and staff and client statistic reports● Adhere to all HIPAA regulations● Ability to manage a high volume of incoming calls, while placing severaloutgoing calls to staff open client shifts, on a timely basis.EDUCATION/EXPERIENCE● High school diploma or general education degree (GED); or one (1) to two (2)years’ related experience and/or training; or equivalent combination ofeducation and experience● Proficiency with Microsoft Suite and or Google Suite and scheduling software● Working knowledge of basic medical terminologyIdeal Candidate:● Must possess an extreme sense of urgency, be dependable and reliable.● Demonstrates competency, organization, attention to detail, flexibility andcooperation in performing all job responsibilities.● Must be able to multi-task in a fast-paced office environment.● Must have excellent written and oral communication skills in person, on thephone, text and email.● Have a current DL with auto insurance

H

Home Helpers of AR

As everyday life becomes more challenging, a little help can go a long way. Home Helpers® Home Care provides one-on-one in-home care services to seniors and other individuals in need of continuing and recuperative home care. From a few hours a week to 24/7 home care, we’re there when and where you need us to help make life easier! Home Helpers is the extended family when the family can’t be there. Our focus is to provide the level of care for you or your loved one that we would expect for ourselves and our families. We hire only the best caregivers and provide comprehensive care to individuals wherever they call home. Supporting clients and families across North America, we help families stay connected and focused on the things that matter most to them by providing exceptional care. Named A Top Low-Cost Franchises by Franchise Business Review; 5-Star Franchise by Vet-Fran; Endorsed National Provider by Home Care Pulse; and Endorsed National Provider by Best of Home Care. Home Helpers Offers: •Companion Care •Homemaker Services •Personal Care •Respite Care •Skilled Home Health Care Services •Alzheimer’s and Dementia Care Franchise Info: HomeHelpersFranchise.com Privacy Policy: HomeHelpersHomeCare.com/privacy-policy
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