At Proliance Surgeons our patients come from all walks of life — and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered.

We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at www.proliancesurgeons.com/careers. Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity.  Be Part of Who We Are!

At Proliance Surgeons - Orthopedic Specialists of Seattle, we believe great patient care starts with a supported and appreciated team. We foster a collaborative, respectful culture where employees are encouraged to grow, learn, and pursue new opportunities. In addition to meaningful work and pathways for professional development, we prioritize employee appreciation with perks like free coffee, weekly complimentary lunches, an annual holiday party, and other team-building events, because we believe a positive, connected workplace matters. 

Additional perks & benefits include:

• Medical, dental, and vision insurance
• 401(k) with match and profit sharing
• Generous paid time off/sick and safe leave - accrual from date of hire
• Holiday pay, no nights or weekends
• Life and LTD - paid for by the company
• Performance incentives
• Flexible schedule
• Learning Management System offering free CEUs
• Team member referral program and more!

Travel between Wallingford and Ballard offices required, based on business needs.

Position Summary

Key Duties and Responsibilities

Direct Patient Care

• Prepare exam rooms, instruments, and equipment, ensuring cleanliness and sufficient supplies.

• Dispose of contaminated materials and sterilize medical instruments per infection control standards.

• Obtain vital signs, patient history, and chief complaints.

• Position patients for exams and procedures.

• Collect and prepare laboratory specimens.

• Perform other patient care duties as assigned.

Procedural Support

• Assist providers with in-office procedures, maintaining a sterile field and aseptic technique.

• Position or hold patients as needed during procedures or imaging.

• Hand instruments to the provider and assist as directed.

Documentation & Communication

• Accurately chart all relevant information in the electronic medical record (EMR).

• Report test results to patients per physician instruction.

• Handle patient calls, post-op follow-ups, and voicemail messages promptly (preferably same day, within 24 business hours).

• Maintain thorough documentation of all encounters and communications.

• Coordinate diagnostic testing and care with other facilities as ordered.

• Complete patient disability and FMLA forms.

• Facilitate communication with referring providers and specialists.

Clinic Operations

• Maintain and restock supplies and equipment.

• Support team duties and assist with special tasks as assigned.

Education/Experience

• High school graduate or equivalent
• Graduate of an accredited Medical Assistant Program required
• Current Washington State Medical Assistant Certification required
• 1-2 years’ experience in a medical office preferred

Knowledge, Skills and Abilities

• Basic knowledge of medical terminology and medications
• Familiarity with electronic medical records preferred
• Basic computer proficiency and accurate data entry
• Strong interpersonal, communication, and customer service skills
• Ability to maintain professionalism, empathy, and confidentiality (HIPAA compliance)
• Excellent organizational, time management, and problem-solving abilities
• Flexibility and adaptability in a fast-paced clinical environment
• Demonstrated commitment to teamwork, learning, and quality patient care

Work Environment/Physical Demands

The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.