Work From Home CSR (Entry Level)

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Globe Life AIL - Lisa Russel

Posted 3 months ago

Full Time

Bowling Green, Kentucky

Fully Remote

Smart Summary

Responsibilities

Lead, coach, and support a team of customer service professionals to ensure high-quality client experiences. Foster a collaborative team environment and participate in ongoing leadership development.

Qualifications

You are a service-driven and motivated individual with natural leadership ability, ready to support and guide a team of customer service professionals. You possess strong communication skills and a people-first mindset, with a desire to mentor others and contribute to a positive, high-performing culture. Experience in leadership or customer service is a plus, but your coachability and integrity are most important.

Must Have Skills for ATS

customer service

Job Description

Join Our Customer Service Team

Work From Home • Flexible Schedule • Grow Into Leadership

Are you a people-focused professional ready to step into a leadership role—without sacrificing flexibility or balance?

We’re seeking service-driven, motivated individuals to join our Customer Service Leadership Team, where growth, mentorship, and flexibility are built into the role—not treated as perks. This is your opportunity to lead, develop others, and build a meaningful career from home.


Role Overview

(Requirements • Responsibilities • Rewards)

In this role, you’ll support and guide a team of customer service professionals, help deliver exceptional client experiences, and contribute to a positive, high-performing culture. You’ll combine leadership responsibilities with the flexibility of a remote environment.


Why Join Our Team

Work-Life Flexibility
Work from home while creating a schedule that aligns with your lifestyle, family, and personal priorities.

People-First Culture
Be part of a supportive, collaborative environment that values respect, teamwork, and shared success.

Leadership Development & Mentorship
Learn directly from experienced leaders committed to helping you grow your skills and advance your career.

Union-Supported Stability
Enjoy the added confidence of a union-supported environment focused on fairness, structure, and professional security.


Perks & Incentives

Incentive Travel
Top performers earn all-expenses-paid trips to exciting destinations.

Health Insurance Reimbursement
Support your well-being with access to a structured reimbursement program.

Ongoing Leadership Training
Participate in programs designed to strengthen leadership, communication, and team-building skills.


Key Responsibilities

  • Lead, coach, and support a team of customer service professionals
  • Foster strong client relationships and ensure high-quality service experiences
  • Promote a positive, collaborative team environment
  • Provide guidance, feedback, and performance support
  • Participate in ongoing training and leadership development

Who We’re Looking For

  • Individuals committed to delivering exceptional customer service
  • Strong communicators with natural leadership ability
  • Motivated professionals who enjoy mentoring and developing others
  • Growth-oriented individuals with a positive, adaptable mindset
  • Team players who value balance, collaboration, and long-term success

Leadership or customer service experience is a plus, but coachability, integrity, and a people-first mindset matter most.


Ready to Take the Next Step?

If you’re ready to build a leadership career that offers flexibility, purpose, and long-term growth, we’d love to connect with you.

👉 Apply today to join a team where you can lead, grow, and make a meaningful impact—while working from home.

Lead with purpose. Grow with balance. Succeed on your terms.

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Globe Life AIL - Lisa Russel

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