Client Solutions Coordinator - Linear

Warner Bros. Discovery

Posted 17 days ago

Full Time

Chicago, Illinois

Hybrid

Smart Summary

Responsibilities

The role provides sales support for linear media across US networks, acting as a liaison between advertising agencies and internal departments. Key tasks include executing client orders, managing promotional assets, and reconciling billing discrepancies.

Qualifications

You have strong computer knowledge, including Microsoft Word, Excel, and PowerPoint. You possess high-level organizational skills, the ability to prioritize, and great verbal and written communication skills. You are a detail-oriented team player with strong problem-solving and customer service skills, able to work effectively in a deadline-driven, collaborative environment.

Must Have Skills for ATS

Microsoft Word

Excel

PowerPoint

Job Description

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Summary:  

The Client Solutions Coordinator (CSC) – Linear position at Warner Bros. Discovery is the entry level role that leads you towards the path to a successful career within multiplatform media sales. The CSC provides sales support to Account Executives, Sales Planners, clients and agencies regarding linear media on all US Networks at WBD. 

Responsibilities

  • Establish strong business relationships and act as a liaison with advertising agency counterparts and internal Discovery departments including Pricing, Planning & Operations, Linear Commercial Operations, Marketing, Billing and Direct Response. 

  • Execute all client orders across all linear platforms, ensuring that they are approved in weekly programming and compliant with all client requirements. 

  • Responding to clients in a timely manner to ensure meeting the needs of the clients' requests 

  • Handle program and commercial changes and issue change notices to clients.  

  • Work with Account Executive, Sales Planners and the Marketing department on promotional assets, material deadlines, and approvals.  

  • Work closely with Linear Commercial Operations to schedule promotional assets. 

  • Reconcile billing discrepancies with agencies and billing departments. 

  • Perform other responsibilities as directed by Client Solutions Management, Account Executives and/or Vice President(s) Ad Sales for your assigned networks and agencies. 

Requirements 

  • Strong computer knowledge (Microsoft Word, Excel, PowerPoint, etc.) 

  • Ability to work independently as well as in cross-functional groups 

  • High level of organizational skills and the ability to prioritize 

  • Learns and applies new information, concepts, and techniques in area of practice 

  • Great verbal and written communication skills 

  • Ability to work in a deadline driven environment 

  • Strong problem solving skills and customer service skills 

  • Detail oriented and team player 

  • Must be able to work collaboratively with team members 

  • Ability to troubleshoot and resolve discrepancies 

  • Must be able and willing to provide overtime work when necessary 

  • Previous related experience is a plus 

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $38,497.00 - $71,494.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.

Warner Bros. Discovery

Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world’s most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines WarnerMedia’s premium entertainment, sports and news assets with Discovery’s leading non-fiction and international entertainment and sports businesses. ****Please be aware of recruitment scams by individuals posing as employers and encouraging candidates to apply for, interview and/or accept nonexistent job opportunities as a means to solicit personal information or money. The online scammers have become much more sophisticated in their attempts to lure victims. Employment opportunities and job offers at Warner Bros. Discovery will always come from our Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. WBD does not extend job offers via email or on any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @wbd.com. A valid link for employment with Warner Bros. Discovery can be found at https://careers.wbd.com/global/en. If you believe you have been contacted by a scammer and may be the victim of fraud or identity theft, you should report details to the police where you live. You can also report job scams to the FTC. Learn more at https://consumer.ftc.gov/articles/job-scams. *****

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