Broadband Fulfillment/Installer Technician

Vyve Broadband

Posted 3 months ago

Full Time

De Queen, Arkansas

In Person

Smart Summary

Responsibilities

Install, upgrade, and repair internet, TV, and phone services for residential and commercial customers. Troubleshoot network issues and educate customers on how to use their services and available upgrades.

Qualifications

You have a high school diploma or equivalent and a clean driving record, with experience in tech or customer service being a plus. You are comfortable working outdoors in various weather conditions and at heights, and possess excellent problem-solving and communication skills to install and service internet and TV for customers.

Must Have Skills for ATS

internet installation

TV installation

voice service installation

troubleshooting

customer service

Job Description

Bring Reliable Internet to Your Community and Build Your Career with Vyve Broadband!

Do you like solving problems, working with your hands, and meeting new people every day? At Vyve Broadband, we connect communities to high-speed internet, TV, and voice services and we’re looking for motivated individuals to join our field team.
As a Broadband Representative, you’ll be the face of Vyve in your community, installing and servicing internet and TV for homes and businesses. No two days are the same one day you might be setting up a new customer with Vyve Gig internet, the next troubleshooting an issue to get a family streaming again. You’ll work both indoors and outdoors, in all seasons, with a supportive team that’s invested in your success.

Why You’ll Love Working Here

  • Competitive pay + overtime opportunities
  • Paid training and ongoing technical certifications
  • Career growth to senior technical and leadership roles
  • Full benefits package (medical, dental, vision, 401k, and more)
  • Free or discounted Vyve internet, TV, and voice services if you live in our service area
  • A fun, team-oriented culture where your work matters
What You’ll Do
  • Install, upgrade, and repair internet, TV, and phone services for residential and commercial customers
  • Troubleshoot service issues from the network to customer equipment
  • Educate customers on using their new services and recommend upgrades to fit their needs
  • Work on a flexible schedule, including occasional overtime and on-call shifts
  • Operate company vehicles and maintain tools and equipment
What We’re Looking For
  • Great customer service and communication skills
  • Ability to work at heights, in attics, crawl spaces, and outdoors in various weather
  • Problem-solving mindset and willingness to learn new technology
  • Valid driver’s license and clean driving record
  • High school diploma or equivalent (tech or customer service experience is a plus)

Pay and Benefits

  • Comprehensive Benefits – Multiple medical, dental, and vision options with 100% preventive care
  • Peace of Mind – Company-paid life insurance & disability coverage, with voluntary buy-up options
  • 401(k) with Company Match – Save for your future with our competitive retirement plan and employer matching contributions
  • Wellness Rewards – Earn up to $500/year just for completing checkups & screenings
  • Extra Perks – Pet insurance, identity theft protection, legal assistance, and more
  • Support Anytime – Free 24/7 telemedicine & virtual counseling for you and your family
  • Growth Opportunities – Leadership development, professional sales training & ongoing learning

Join Us
If you want to work in a role where every day is different, your skills grow quickly, and your work helps neighbors stay connected, Vyve Broadband is the place for you. Apply today and start building your career in broadband technology!

Equal Opportunity
Vyve Broadband is an equal opportunity employer. We do not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, reserve or National Guard status, or any other protected status under applicable law.

Vyve Broadband

Vyve Broadband provides reliable, secure, and affordable cable television, phone, and internet services with speeds up to 1 Gig for residential and 10 Gig for business over an industry-leading fiber network. With over a decade of experience and hundreds of millions in network investment and upgrades, Vyve is carving a path to the future with you at the forefront. We're enhancing how we work, play, educate and care for one another. At Vyve, you are our priority and the inspiration behind our advances. Vyve Broadband - Access Opportunity.
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