Financial Counselor

Ascension

Posted 3 months ago

Full Time

, Texas

Fully Remote

Smart Summary

Responsibilities

The role involves explaining healthcare billing and financial responsibilities to patients while identifying funding sources and grants. The counselor acts as a liaison with insurance carriers to secure maximum coverage and facilitate pre-payment processes.

Qualifications

You have a high school diploma or equivalency, or at least one year of relevant job experience, to effectively manage patient billing complexities. You will screen patients for insurance benefits, identify financial assistance programs, and advocate for patients with insurance carriers to ensure they receive the care they need.

Must Have Skills for ATS

Wisconsin payer policies

Epic

High dollar medication authorization

Job Description

Your future role at a glance 

Location: Remote

Facility: Remote 

Department/Specialty: Pharmacy

Schedule: Full time 40 hours | Monday-Friday day shift 

Salary Range: $19.73-$26.70


Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.


Benefits that help you thrive

  • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
  • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
  • Time to recharge: pro-rated paid time off (PTO) and holidays
  • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
  • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
  • Family support: parental leave, adoption assistance and family benefits
  • Other benefits: optional legal and pet insurance, transportation savings and more

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.


How you’ll make an impact in this role

  • Empower through Clarity: You will demystify the complexities of healthcare billing, providing patients and their families with clear, transparent explanations of their financial responsibilities and the various payment pathways available to them.

  • Identify Solutions: Beyond just explaining the "bill," you will proactively screen patients for insurance benefits and identify alternative funding sources, such as financial assistance programs or grants, ensuring cost is never a barrier to world-class care.

  • Be a Fierce Advocate: You will act as the dedicated liaison between the patient and insurance carriers, navigating the "red tape" to ensure maximum coverage is secured and the patient’s best interests are always represented.

  • Drive Sustainability: You will facilitate the pre-payment process with professionalism and tact, ensuring our organization remains strong so we can continue serving the community while helping patients resolve their balances before they become a burden.


What minimum requirements you’ll need

Licensure / Certification / Registration:

Preferred Credential(s):

  • Approved Local Exception. For use with unique Union job requirements only. Remove if not for Union.
  • Certified Application Counselor credentialed from the state of Wisconsin.

Education:

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
    • Note: Required professional licensure/certification can be used in lieu of education or experience,
      if applicable.

What additional preferences we're seeking

Familiarity with Wisconsin payer policies including site of care requirements desired
Epic experience preferred
High dollar medication authorization experience required


Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Ascension

Ascension (www.ascension.org) is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs. Ascension includes approximately 156,000 associates and 34,000 aligned providers. The national health system operates more than 2,600 sites of care – including 151 hospitals and more than 50 senior living facilities – in 21 states and the District of Columbia, while providing a variety of services including physician practice management, venture capital investing, investment management, biomedical engineering, facilities management, clinical care management, information services, risk management, and contracting through Ascension’s own group purchasing organization.
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