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Customer Service Assistant

A

Alphabe Insight Inc

Posted 3 months ago

Full Time

Jersey City, New Jersey

In Person

Smart Summary

Responsibilities

The role involves assisting customers with inquiries and service requests while providing accurate and friendly information. Additionally, the assistant supports daily operations and maintains organized records of customer interactions.

Qualifications

You have strong interpersonal and communication skills with a customer-focused attitude and a reliable, detail-oriented approach. Basic computer skills are preferred for this entry-level role, with training provided.

Must Have Skills for ATS

Basic computer skills

Job Description

Company Description

Entertainment Travel Associates is a dynamic and fast-growing company specializing in delivering exceptional travel and entertainment experiences. We partner with leading brands and venues to create engaging promotional campaigns that connect audiences with unforgettable moments. Our team thrives on creativity, precision, and a commitment to excellence, making us a trusted name in the industry.

Job Description

Introduction

Be part of a customer-focused environment where delivering excellent service creates positive experiences. This role is ideal for individuals who enjoy helping others and building communication skills.

Responsibilities

  • Assist customers with inquiries and service requests.
  • Provide accurate and friendly information.
  • Support daily customer service operations.
  • Maintain organized records of customer interactions.
  • Contribute to a positive customer experience.

Qualifications

  • Strong interpersonal and communication skills.
  • Customer-focused with a positive attitude.
  • Reliable and detail-oriented.
  • Comfortable interacting with diverse individuals.
  • Basic computer skills preferred.
  • Entry-level applicants encouraged; training provided.

Additional Information

  • Competitive salary
  • Clear growth opportunities within a structured development program
  • Professional skills development and leadership training
  • Collaborative and supportive work environment
  • Exposure to multiple business functions and career pathways
  • Full-time position with long-term career potential

A

Alphabe Insight Inc

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
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