Poker Floorperson $16.90 per hour plus tips

Commerce Casino

Posted 3 months ago

Full Time

Commerce, California

In Person

Smart Summary

Responsibilities

Provide excellent guest service and manage the starting and breaking of poker games according to company policy. Resolve gaming disputes and handle guest complaints while ensuring compliance with BSA/AML policies.

Qualifications

You have a high school diploma and at least one year of experience in casino gaming operations. You can make ethical decisions with minimal supervision and resolve conflicts effectively. You also possess general knowledge of poker rules and etiquette.

Must Have Skills for ATS

Commerce poker rule book

BSA/AML policies and procedures

Job Description

Commerce Casino is the world’s largest card casino offering more than 200 tables. Established in 1983, the casino values its staff of over 2,500 employees and is proud to be known as “Where the World Comes to Play.” Commerce Casino offers a comprehensive benefits package to include medical, dental, vision, life, flexible spending accounts, 401(k), vacation time, and much more!

PRIMARY JOB FUNCTIONS

  1. Provide excellent guest service to both internal and external guests
  2. Starts new games in manner prescribed by company policy when appropriate.
  3. Maintains proper communication with Casino Supervisors when starting and breaking games.
  4. Ensures games are adequately supplied with customers.
  5. Understands and is responsible for following Company and departmental policy and procedure.
  6. Must know rules in Commerce poker rule book and have general knowledge of poker game etiquette.  
  7. Makes decisions in gaming disputes.   
  8. Effectively handles guest complaints and discrepancies in an efficient and courteous manner.
  9. Must have knowledge of and comply with BSA/AML policies and procedures.
  10. Notifies the Casino Supervisor or Shift Manager of any suspicious or unusual activity.
  11. Responsible for all other work-related duties assigned by Casino Management.

The duties listed are not set forth for the purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a position title or those to be assigned and performed temporarily outside of an employee’s normal line of work.

QUALIFICATIONS

Education:  High School Diploma

Work Experience:  At least 1 (one) year of work experience in Casino gaming operations.

Required to walk and stand for at least (8) hours per shift. Must be able to lift ten (10) pounds for various job-related duties. Must possess an ability to work with minimal supervision and make educated ethical decisions as necessary.  Must be able to resolve conflicts and have effective communication skills with all levels of employees and be able to work effectively and collaboratively in a team environment.

Commerce Casino

The Commerce Casino & Hotel is LA’s #1 destination for games of skill. From hold ‘em and pai gow to blackjack and baccarat, we make great games better with our unsurpassed commitment to service. With the most tables of any card room in the country, there’s always a seat for players of all skill levels. Any hour of the day, you can walk right in and get in the game – and when the game’s this good, everyone wins. Our tournaments attract world-class talent to vie for massive payouts, and we show our appreciation for our guests with a constant rotation of giveaways, prizes, and jackpots. Feeling hungry? No need to play on an empty stomach, specialties from around the world are available any time of day or night through our restaurants and table-side service. And if you’d like to make a vacation of it, we’ve got a room for you at the Crowne Plaza Hotel. We’ll be honest – we’re not your stereotypical casino. We don’t traffic in games of chance, and if you’re looking to match wits with 007, you’re probably out of luck. But if you love the ups and down of a good, honest game, you’re in the right place. Because The Commerce Casino & Hotel is where the game reigns.
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