Gift Center Representative - $15/hr

Holiday Inn Club Vacations

Posted 3 months ago

Full Time

, Florida

In Person

Smart Summary

Responsibilities

The representative manages the Gift Center's professional operations and provides a world-class experience to owners and guests. Key tasks include executing the gifting process and generating profit through face-to-face product sales.

Qualifications

You have a high school diploma or GED equivalent and some customer service or sales experience. You are proficient in Microsoft Word, Excel, and mainframe applications, with excellent customer service, oral communication, and persuasive interpersonal skills.

Must Have Skills for ATS

Microsoft Word

Microsoft Excel

Job Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.  

The Gift Center Representative ensures that the Gift Center is operating in a professional and organized manner while providing a positive world-class experience to our owners and sales tour guests.

BENEFITS: 

At Holiday Inn Club Vacations, we provide the following benefits to ensure your career is on the right path to success: 

  • Bi-Weekly Pay!
  • Growth Opportunities!
  • 401K!
  • Comprehensive Benefits – Health, Dental and Vision Plans!
  • EAP – Employee Assistance Program!
  • PTO - Paid Time Off!
  • Travel Benefits and discounted vacations through our ClubGo Program
  • Discounts through IHG including additional discounted employee benefits through our company Perks website!
  • Tuition Reimbursement & Continuing Education Courses!
  • Outstanding Company Culture!

ESSENTIAL DUTIES AND TASKS:  

  • Executes the gifting process for the designated sales and marketing departments.
  • Generates additional profit by soliciting guest to purchase goods and products in a face-to-face presentation.
  • Ensures Point of Sale station remains in balance.
  • Effectively communicates with management all exceptions and incidents.
  • Participates in proactive team efforts to achieve departmental and company goals.

QUALIFICATIONS

  • High School Diploma or GED equivalent.
  • Some customer service and/or sales experience preferred.
  • Bilingual a plus.
  • Proficiency in Microsoft Word, Excel and mainframe applications.
  • Must be process-oriented with attention to detail and the function of detail.
  • Self-directed and independent but works as a team player.
  • Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service or product from guests and co-workers.
  • Excellent customer service skills.
  • Strong oral communication skills.
  • Strong work ethic, high energy level and positive attitude.

Holiday Inn Club Vacations

Grow with a Team That Creates Unforgettable Vacations - Join one of our 24 resort teams across the U.S. and Mexico or explore opportunities at our Orlando corporate office or India Competency Center in Bengaluru. Wherever you work, you’ll be part of a team that cares about connection, supports your growth, and celebrates the difference you make every day. Since 1982, our team has helped create memorable vacation experiences for owners and guests. But our story goes back even further—to 1952, when Kemmons Wilson founded the Holiday Inn® brand. Thirty years later, his vision continued with the opening of Orange Lake Resort in Kissimmee, Florida, now our flagship property. In 2008, a strategic alliance between IHG® and Orange Lake Resorts led to the creation of the Holiday Inn Club Vacations® brand, marking a new chapter of growth, innovation and opportunity. Today, we’re focused on creating travel experiences that bring families closer together. Every role—from resort operations and sales to corporate and beyond— helps create experiences that feel easy, thoughtful, and centered around families. And we’re still growing. As our resorts and offerings continue to expand, so do the opportunities to build a career with purpose. Here, you can go further, lead with courage, and help shape what’s next for Holiday Inn Club Vacations.
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