Patient Care Coordinator I

Carolinas Center for Oral & Facial Surgery

Posted 3 months ago

Full Time

Charlotte, North Carolina

In Person

Smart Summary

Responsibilities

The Patient Care Coordinator manages the front office, greets patients, and maintains efficient practice flow. Responsibilities include updating patient records, handling insurance information, and managing incoming calls and scheduling.

Qualifications

You have a high school diploma or equivalent and 1-2 years of clerical experience. Prior experience in a dental or medical front office setting is also required for this role.

Must Have Skills for ATS

clerical experience

dental front office experience

medical front office experience

Job Description

Become a valued team member for a dynamic, growing, fast-paced oral surgery practice where you are encouraged to learn and grow! Our world-class team includes highly skilled oral and maxillofacial surgeons dedicated to providing outstanding care and service to all of our patients. We offer exceptional benefits, 401k (with match), eight paid holidays, and a generous PTO accrual that starts right away!

*Pay ranges noted are autogenerated by Indeed (or other career sites) are not Flagship’s evaluation of pay which is a consideration of job experience, certifications, etc.*

Be in a role that provides the first impression in delivering an exceptional patient experience.   The Patient Care Coordinator promotes communication throughout the Practice, performs clerical & administrative duties, thrives on organization, and is meticulous with record keeping.

Here are some of the job duties you will perform:

  • Provide oversight of the waiting area, greet patients as they arrive, and get them ready for their appointment.
  • Update patient records, obtain new/updated insurance information, prepares patient chart and notify clinical team of patient arrival .
  • Keep the clinical team updated on the daily schedule and maintain efficient Practice flow.
  • Answer incoming calls, take & relay messages, reschedule appointments as needed, answer general questions, and return missed calls.

To be considered for this role, you need to have the following qualifications:

  • High school diploma or equivalent
  • 1-2 years clerical experience
  • Prior dental or medical front office experience

Carolinas Center for Oral & Facial Surgery

Our mission is to provide exceptional care that meets all your oral, facial, and cosmetic needs. As North and South Carolina’s only surgery practice accredited by the Accreditation Association for Ambulatory Health Care (AAAHC), our highly-skilled and experienced specialists offer a broad scope of surgical and non-surgical treatments in a safe and comfortable setting.
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