Overview

Come join our team! We have an immediate need for a Patient Service Representative in our Chicago, IL clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!

This is a full-time position and will work:

Monday, Tuesday, Thursday 7:45a-5:30p

Friday 7:45a-4:30p

Summary
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.

Here are just a few things we offer:

Access to health, dental, and vision insurance
Health Savings Account $500 matching contribution
Eligible for PTO and Holiday pay
Company paid life insurance and long term disability (full-time only)
Access to voluntary short term disability insurance (full-time only)
Access to additional life insurance
Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
401K with employer contribution
Profit sharing
Employee discounts
And much more!

Responsibilities

Essential Functions

Performs opening and closing clinic duties
Greets patients, checks in for appointments and verifies insurance
Scans documents into electronic health record
Maintains tidiness of waiting area and reception counter throughout the day
Checks schedules for added, canceled and no-show appointments throughout the day
Schedules follow up appointments as needed
Responds to designated tasks in the electronic health record
Orders clinic office supplies
Sells and tracks cosmetic products
Distributes mail
Prepares for next day scheduled appointments

Qualifications

Knowledge, Skills & Abilities

High school diploma or equivalent is required.
1+ years of recent medical office experience or in a similar capacity is preferred.
Proficient in basic computer functions.
Ability to learn new software quickly.
Must possess excellent customer service, communication and organizational skills.
Ability to operate standard office equipment.
Ability to type a minimum of 40 wpm is preferred.
Must possess attention to detail.
Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
Ability to respond positively to constructive feedback and direction from supervisors.
Must demonstrate professional appearance and manner at all times.
Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.
Ability to maintain confidentiality of information.

For this position, the base pay range is $19.00 - $21.00 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training.

Forefront will never request personal information, such as your social security number or banking information, via text or email. In addition, Forefront does not use external messaging applications such as WireApp or Skype to communicate with candidates. If you receive communication or requests of this nature, delete them. Forefront Dermatology is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact hr@forefrontderm.com to let us know the nature of your request and your contact information.

Forefront Dermatology is a leading dermatology practice group with numerous convenient locations throughout the United States. At Forefront Dermatology, we are committed to delivering innovative solutions and exceptional care for healthy and beautiful skin. Forefront Dermatology is a network of dermatology practices comprised of community-based, caring physicians and specialists providing best-in-class general, surgical and cosmetic dermatology care along with related laboratory services. Using innovative and proven solutions, we diagnose and treat skin cancer and all diseases of the skin, hair, and nails; such as acne, warts, rashes, rosacea, psoriasis, eczema, and mole and cyst removal. With a diverse group of dermatologists, we are able to provide patients timely access to a diverse collection of expertise, such as Mohs micrographic skin cancer surgery, dermatopathology, and pediatric dermatology. In addition to our medical expertise, our experienced dermatologists offer the latest cosmetic procedures to help revitalize and rejuvenate your skin, such as cosmetic filler treatments with Dysport, Juvederm, and Radiesse as well as Botox. We also offer a wide variety of chemical peels that allow us to tailor a treatment that is right for your specific skin condition. Our team of experts brings the best dermatology solutions to your community to help keep your skin healthy and looking its best. Schedule an appointment at any of our convenient locations.

Patient Service Representative

Patient Service Representative

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