Student Resource Representative - Center for Teaching and Learning

University of New Mexico

Posted 3 months ago

Internship

Albuquerque, New Mexico

Hybrid

Smart Summary

Responsibilities

Act as a resource to connect the UNM community with academic services and provide superior customer service to students, staff, and faculty. Responsibilities include scheduling appointments, performing general office duties, and maintaining the organization of CTL locations.

Qualifications

You have experience working with computers and the public, and can perform tasks accurately. You should also possess good verbal and written communication skills and be able to maintain confidentiality.

Must Have Skills for ATS

word processing

data entry

scheduling

Job Description

Requisition IDreq36616 Working TitleStudent Resource Representative - Center for Teaching and Learning Pay$12.00 Hourly CampusMain - Albuquerque, NM DepartmentCTL General Administrative (521B) Employment TypeStudent Employment Student Type StatusNon-Exempt Background Check Required For Best Consideration Date5/21/2026 Position Summary

This application is for FALL  2026 hiring only.  

IDEAL CANDIDATES WILL:  

 
Represent CTL as a resource to connect the UNM community to available academic services. 
Provide superior customer service to student users, staff, and faculty. 
Disseminate information about CTL Student Learning Assistance policies and procedures to student users, staff, and faculty. 
Coordinate information and appointments between tutors and student users. 
Use CTL in-house computer system to schedule appointments for student users.  
Maintain confidentiality of student users and information.  
Perform general office duties including word processing and data entry.  

Facilitate support for services both in-person and online.  
Maintain organization of CTL locations.  

Perform other CTL related duties as assigned.  
Requirements For Consideration:  
10-25 hour work week with scheduling flexibility  
Attendance at pre-semester training (week before classes begin)  
Attendance at weekly Friday trainings (3pm-5pm) during the semester  
Enrollment in a minimum of 6 credit hours at the University of New Mexico in a degree-seeking program  

PREFERENCE WILL BE GIVEN TO STUDENTS WITH OPEN AVAILABILITY and WORK STUDY. But ALL applicants are welcome. Must maintain acceptable academic standing, advance towards academic degree.  

Minimum Qualifications Preferred Qualifications

Preferred Qualifications: 

Good verbal and written communication skills  
Good interpersonal skills  
Experience working with computers  
Experience working with the public  
Ability to perform tasks accurately.  

Experience with online platforms.  

Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

IMPORTANT:  Within a week after you apply in UNMJobs, our hiring manager will email you a post-application questionnaire. Depending on the position, you may be required to attach/submit certain documents (For example: Transcripts, cover letter, work study award, etc.). Full details will be on the form. Your questionnaire and documents must be submitted before your application is considered. 

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

University of New Mexico

As the only academic health center in the state, UNM HSC combines its three mission areas - education, research and patient care - to provide New Mexicans with the highest level of health care. UNM HSC was established in 1994 and is located on the University of New Mexico campus in Albuquerque, New Mexico. UNM HSC is made up of the following academic and clinical entities: * School of Medicine * College of Nursing * College of Pharmacy * College of Population Health * Health Sciences Library and Informatics Center * Clinical & Translational Science Center (CTSC) * UNM Hospitals (New Mexico's only Level I Trauma Center) * UNM Comprehensive Cancer Center * UNM Sandoval Regional Medical Center
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